Nadin Mousa
Houston,TX
Summary
Results-driven sales and marketing professional with 9+ years of experience driving business growth and executing strategic initiatives. Skilled at managing client relationships, enhancing brand visibility, and leading successful teams. Consistently surpasses sales targets, optimizes customer experiences, and delivers exceptional service. Expert in event coordination, merchandising, and staff training. Possesses strong communication skills and a keen eye for identifying market trends and consumer needs.
Overview
11
11
years of professional experience
Work History
Brand Specialist
adidas
11.2022 - Current
- Drive sell-through of key adidas products by executing in-store promotions and educating both associates and customers on product benefits and brand storytelling
- Oversee 13 JD Sports, Foot Locker and Dicks Sporting Good’s accounts
- Drove a 19% increase in sales, visibility, and customer advocacy in targeted Footlocker and JD Sports locations compared to non-serviced stores
- Cultivated strong retail relationships by fostering trust and advocacy among store associates and managers, both in person and digitally
Bike Specialist
Peloton
01.2021 - 01.2022
- Led sales initiatives and built lasting customer relationships in Peloton’s retail showroom
- Utilized in-depth product knowledge to engage clients, promote brand values, and exceed sales goals
- Consistently surpassed individual sales targets by leveraging strong product knowledge and delivering exceptional customer service
- Developed a deep understanding of Peloton’s products, services, and company culture to provide personalized recommendations
- Utilized Salesforce to track client interactions, preferences, and follow-up opportunities, building a loyal customer base
- Initiated outreach via phone and email to keep clients informed of new products, promotions, and events, boosting retention and engagement
- Collaborated effectively with colleagues to maintain store aesthetics and visual standards
Field Marketing Agent
adidas
01.2019 - 01.2020
- Represented Adidas at the grassroots level, increasing brand visibility and sales in the Houston area
- Led local events, educated store associates, and enhanced customer experiences through product knowledge and engagement
- Increased sales by 10% across footwear and apparel by promoting product benefits and educating customers during store visits and local events
- Coordinated efforts with 19 retail locations, fostering strong relationships and enhancing the brand’s presence through sampling and product demos
- Trained 250+ store associates on the latest Adidas products, elevating team performance and improving selling techniques
- Supported the launch of new products by creating impactful in-store displays and ensuring brand consistency across locations
- Captured customer feedback and insights, influencing future product offerings marketing strategies
- Collaborated with store management and team members to deliver seamless customer service, particularly during peak hours
- Stayed updated on product releases, ensuring the team was informed and prepared for new arrivals
Sales Representative
adidas
01.2017 - 01.2019
- Delivered outstanding customer service and drove sales through strategic product placement, suggestive selling, and personalized recommendations
- Actively engaged with customers, exceeding sales quotas by recommending complementary products and upselling
- Managed merchandise displays to align with brand standards, ensuring an attractive and compelling store presentation
- Provided in-depth product knowledge and customer support, guiding clients through their purchase decisions
Merchandiser
Franklin Retail Solutions
01.2016 - 01.2018
- Specialized in retail merchandising for Nike products, optimizing store layouts and enhancing the shopping experience
- Redesigned store layouts to maximize product visibility and sales, focusing on high-traffic areas and seasonal promotions
- Ensured the Nike brand was represented with integrity, consistently achieving high standards in product presentation
- Built strong relationships with store associates, promoting teamwork and collaboration to maintain the Nike space
- Oversaw visual displays and mannequins, adjusting setups to reflect seasonal themes and product launches
Production Coordinator
AirTeam, Ltd
01.2014 - 01.2016
- Managed the production office and coordinated logistics for cast and crew, ensuring smooth operations on set
- Promoted to Production Coordinator after one year, handling scheduling, travel arrangements, and financial documentation
- Coordinated the work schedules and logistics for technicians, ensuring efficient workflow across multiple job sites
- Managed customer service issues, resolving conflicts and processing payments promptly to ensure client satisfaction
- Supported the administrative team with invoicing, maintaining accurate financial records, and managing confidential information
Education
AS - Business & Marketing
Houston Community College
TX01.2016
Skills
- Sales Strategy & Execution
- Client Relationship Management
- Brand Development & Advocacy
- Event Planning & Coordination
- Staff Training & Leadership
- Merchandising & Visual Displays
- Customer Service Excellence
- Market Research & Analysis
- Product Knowledge & Education
- Problem Solving & Conflict Resolution
- Time Management
Accomplishments
- Quarter 3 MVP Award | Archrival, July 2023
- Quarter 1 MVP Award | Archrival, March 2024
Timeline
Brand Specialist
adidas
11.2022 - Current
Bike Specialist
Peloton
01.2021 - 01.2022
Field Marketing Agent
adidas
01.2019 - 01.2020
Sales Representative
adidas
01.2017 - 01.2019
Merchandiser
Franklin Retail Solutions
01.2016 - 01.2018
Production Coordinator
AirTeam, Ltd
01.2014 - 01.2016
AS - Business & Marketing
Houston Community College
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