Summary
Overview
Work History
Education
Skills
Timeline
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Nadine Alger

New Bern,NC

Summary

Experienced Residential Property Manager with background leading daily activities for income-producing real estate. Practiced at identifying and meeting residents' needs. Successful at raising occupancy rates by securing long-term tenants. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Seasoned Property Manager bringing proven skills in negotiating, preparing and finalizing Tenant agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Positive and diligent Property Manager professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 15 years of Property Management experience paired with goal-oriented and performance-minded approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Residential Property Manager

Wellons Foundation
05.2023 - 01.2024
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Maximized occupancy rates by implementing effective marketing strategies and conducting property tours for potential residents.
  • Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
  • Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
  • Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
  • Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
  • Implemented resident retention programs, fostering a sense of community through social events and timely communication.
  • Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
  • Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
  • Educated potential tenants on community policies and expectations to ensure a cohesive living environment for all residents.
  • Established preventative maintenance schedules to minimize downtime of facilities while maximizing cost efficiency.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Residential Property Manager

Wynnefield Properties
11.2015 - 05.2023
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Maximized occupancy rates by implementing effective marketing strategies and conducting property tours for potential residents.
  • Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
  • Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
  • Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
  • Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
  • Implemented resident retention programs, fostering a sense of community through social events and timely communication.
  • Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Educated potential tenants on community policies and expectations to ensure a cohesive living environment for all residents.
  • Established preventative maintenance schedules to minimize downtime of facilities while maximizing cost efficiency.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained sufficient number of units market-ready for lease.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Collected and maintained careful records of rental payments and payment dates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.

Office Manager

Friendly Caregivers
06.2013 - 12.2014
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.

Processing Assistant IV

Department Of Social Services
04.2005 - 08.2012
  • Improved processing efficiency by implementing new software tools and workflow techniques.
  • Streamlined data entry tasks for faster turnaround times and increased productivity.
  • Reduced errors in document processing with thorough quality checks and attention to detail.
  • Assisted team members in meeting deadlines, ensuring timely completion of all projects.
  • Maintained accurate records and ensured data confidentiality through diligent file management practices.
  • Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in processing tasks.
  • Developed strong working relationships with cross-functional teams, fostering a positive work environment focused on collaboration and shared success.
  • Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
  • Handled multiple simultaneous projects efficiently, effectively managing resources and time allocation to meet tight deadlines successfully.
  • Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Education

No Degree - Computerized Bookkeeping in Intellectual Property

Craven Community College
New Bern, NC
04.1997

High School Diploma -

Rhinebeck Senior High School
Rhinebeck, NY
06.1986

Skills

  • Rent collection
  • Maintenance Coordination
  • Property Inspections
  • Property Management Expertise
  • Compliance Monitoring
  • Grounds Maintenance
  • Property Management
  • Maintenance Scheduling
  • Staff Management
  • Vendor Management
  • Tenant relations
  • Database Management
  • Fair housing mandates
  • Property accountability
  • Tenant and eviction laws
  • Valid North Carolina Driver's license
  • Payment Collection
  • Maintenance knowledge
  • Lease Renewals
  • Adaptable
  • Preventive Maintenance
  • Customer service-focused
  • Property tours and inspections
  • Preparing property agreements
  • Multi-family property management
  • Administrative Support
  • Apartment Maintenance
  • Exceptional oral and written communication skills
  • Deposits Management
  • Complaints Investigation
  • Violation Resolution
  • Repair Planning
  • Data Entry
  • Maintenance Oversight
  • Vacancy Marketing
  • Client Relations
  • Dispute Handling
  • Adaptability
  • Analytical Skills
  • Professional Demeanor
  • Tenant and Owner Liaising
  • Employee Motivation and Guidance
  • Grounds and Facility Inspection
  • Professionalism
  • Reliability
  • Microsoft Office
  • Task Prioritization
  • Team Collaboration
  • Affordable housing programs knowledge
  • Basic Mathematics
  • Excellent Communication
  • Property Showing
  • Customer Relations
  • Disturbance Handling
  • Problem-solving abilities
  • Time management abilities
  • Adaptability and Flexibility
  • Multitasking Abilities
  • Interpersonal abilities
  • Resident relations

Timeline

Residential Property Manager

Wellons Foundation
05.2023 - 01.2024

Residential Property Manager

Wynnefield Properties
11.2015 - 05.2023

Office Manager

Friendly Caregivers
06.2013 - 12.2014

Processing Assistant IV

Department Of Social Services
04.2005 - 08.2012

No Degree - Computerized Bookkeeping in Intellectual Property

Craven Community College

High School Diploma -

Rhinebeck Senior High School

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Nadine Alger