Nadine Bailey
Brooklyn,NY
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary
Smallmans Accounting
01.2017 - Current
- Managed appointment scheduling for clients, ensuring efficient time allocation and adherence to deadlines.
- Organized and maintained confidential client files, enhancing data retrieval and compliance with regulations.
- Facilitated communication between clients and tax professionals, improving client satisfaction and service clarity.
- Coordinated office supplies inventory, optimizing costs and ensuring availability of essential materials.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Mail Handler
USPS
06.2016 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Residential Aide
Broward Children’s Center
03.2013 - 06.2016
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Security Guard
A&H Security Services LLC
08.2011 - 03.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
HHA
Amazing Home Care
06.2011 - 12.2012
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medication as directed by physician.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
High School Diploma -
General Education Development Diploma
New York, NYSkills
- Customer Experience
- Workplace Safety
- Crisis Situations
- Reading Comprehension
- Resident Support
- Verbal and Written Communication
- Monitoring
- Customer service
- Microsoft office and docusign
- Computer proficiency and Microsoft office
Certification
Food handlers certification
CPR certification
Timeline
Secretary
Smallmans Accounting
01.2017 - Current
Mail Handler
USPS
06.2016 - Current
Residential Aide
Broward Children’s Center
03.2013 - 06.2016
Security Guard
A&H Security Services LLC
08.2011 - 03.2013
HHA
Amazing Home Care
06.2011 - 12.2012
High School Diploma -
General Education Development Diploma