Nadine Bakken
Dearborn,MI
Summary
5 Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
43
43
years of professional experience
Work History
Banquet Supervisor
Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
05.1976 - 11.2018
- Controlled expenses and boosted profitability by managing food and labor costs.
- Planned and executed promotions and special events in close collaboration with management.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Developed strong relationships with vendors to ensure timely delivery of products for banquet functions.
- Negotiated contracts with clients, resulting in increased revenue for banquet department.
- Proactively identified potential challenges within planning process for upcoming events, implementing solutions before issues arose.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Assisted in creating training materials that effectively educated team members on various aspects of their role as Banquet staff members.
- Interpreted instructions to schedule and set up events to client specifications.
- Monitored food preparation, production, and plating for quality control.
- Directed and managed banquet functions for 1000-person event.
Kitchen Cook
Macys Department Store
10.2014 - 08.2016
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
- Utilized advanced knife skills and techniques to expertly prepare ingredients for various dishes in efficient manner.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Coordinated with front-of-house staff to ensure clear communication of special orders or dietary restrictions from customers during service hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Monitored food quality and presentation to maintain high standards.
- Verified proper portion sizes to consistently attain high food quality standards.
- Implemented creative plating techniques that elevated dish presentations while maintaining consistency across all servings of each menu item.
- Reduced food waste by implementing proper storage techniques and inventory management.
- Cleaned and sanitized work areas, utensils and equipment.
- Maintained smooth and timely operations in preparation and delivery of meals.
Banquet Server
Zingermans
04.2012 - 04.2015
- Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Maintained flexible work schedule to meet event needs.
- Inspected dishes and utensils for cleanliness.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Education
High School Diploma -
Henry Ford College
Dearborn, MI06.1974
Skills
- Team member development
- Work Area Inspection
- Inventory
- Safety Training
- Vendor negotiation
- Greeting and Seating Guests
- Food Safety
- Dietary restriction compliance
- Wine Knowledge
- Team Collaboration
- Corporate event management
- Customer Service
- Etiquette understanding
- Service Training
- Work Station Assignments
- Banquet operations
- Schedule Coordination
- Food Assembly Supervision
- Food plating and presentation
- Staff Leadership
- Critical Thinking
- Food and Beverage Service
- Sanitizing understanding
- Cash Handling
- Food safety and sanitation
- Guest Relations
- Inventory Control
- Team Management
- Table Setting
- Work Schedule Creation
- Supply Ordering
- Personnel Data Reporting
- Staff Training
- Weddings background
- Worker Training
- Food Portion Specification
- Event Management
- Payment Acceptance
- Food safety understanding
- Operational Reporting
- Opening and closing procedures
- Good Telephone Etiquette
- Relationship Building
- Delegation and Task Management
Timeline
Kitchen Cook
Macys Department Store
10.2014 - 08.2016
Banquet Server
Zingermans
04.2012 - 04.2015
Banquet Supervisor
Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
05.1976 - 11.2018
High School Diploma -
Henry Ford College
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