Nadine Barkley
Houston,TX
Summary
Accomplished Licensed Massage Therapist and Home Health Care Provider with a proven track record of enhancing client wellness and satisfaction through expert application of techniques like deep tissue massage and empathetic communication. Skilled in aromatherapy and professional ethics, consistently achieving increased client retention and positive feedback. As a Licensed Massage Therapist, I am certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments.
As a cleaning specialist I was adamant about the personalized care that each of my clients had in mind for their environment.
Overview
24
24
years of professional experience
Work History
Licensed Massage Therapist
Self
09.2013 - 12.2020
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and myofascial release massages.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Home Health Care Provider
Self
05.1997 - 06.2020
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Cleaning Manager
Self Employed Services
03.1999 - 04.2015
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Managed laundry sorting, washing, drying, and ironing.
Education
Certification - Emergency Medical Technology
Mobile Medical Response
Saginaw, MI11.2012
Certification - Massage Therapy
Flint School of Therapeutic Massage
Saginaw, MI11.2012
Certification - Reflexology
International Institute For Reflexology
Ann Arbor, MI10.2012
Skills
- Reflexology Techniques
- Stress Relief Massage
- Deep Tissue Massage
- Myofascial Release
- Lymphatic Drainage
- Professional ethics
- Aromatherapy knowledge
- Therapeutic touch
- Body Mechanics
- Prenatal Massage
- Geriatric Massage
- Continuing education
love to travel. I paired my love for learning with my joy of traveling by taking many classes.
Everything I know is not everything there is to know, and I realize that teachers only teach you what THEY want you to know. It is our duty to learn from a multiple level of people to get deeper understanding.
Timeline
Licensed Massage Therapist
Self
09.2013 - 12.2020
Cleaning Manager
Self Employed Services
03.1999 - 04.2015
Home Health Care Provider
Self
05.1997 - 06.2020
Certification - Emergency Medical Technology
Mobile Medical Response
Certification - Massage Therapy
Flint School of Therapeutic Massage
Certification - Reflexology
International Institute For Reflexology
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