Nadine Barragan
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Area Supervicer
Ross Stores
06.2017 - 08.2023
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Dental Coordinator
SmileBurst Dentistry
05.2007 - 09.2010
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Customer Service Representative/Cashier Team Lead
Target
11.2004 - 05.2007
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
Dental Assistant -
Concord College
4393 Imperial Ave, San Diego, CA 911306.2007
High School Diploma -
Garfield High School
San Diego, CA06.2000
Skills
- Schedule Coordination
- Sales Team Supervision
- Customer Needs Assessments
- Payment Collecting
- Retail Knowledge
- Effective Customer Communication
Timeline
Area Supervicer
Ross Stores
06.2017 - 08.2023
Dental Coordinator
SmileBurst Dentistry
05.2007 - 09.2010
Customer Service Representative/Cashier Team Lead
Target
11.2004 - 05.2007
Dental Assistant -
Concord College
High School Diploma -
Garfield High School
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