Nadine Becker
Administrative
Anchorage,AK
Summary
Responsible and adept at supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Family Service Counselor
Municipality Of Anchorage
11.2022 - Current
- Coordinated paperwork and required records to meet all business and legal requirements.
- Supported families on day of interment to resolve any problems and answer questions.
- Documented all communication with applicants and inputted information into system using Trapeze.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Patient Care Coordinator
Bitesize Pediatric Dentistry
06.2022 - Current
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Resolved problems with communication and billing to foster seamless services.
- Completed resident assessments in accordance with current regulations and guidelines.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Worked with patients to schedule tests and procedures.
- Scheduled over 50 patients day.
Medical Billing Specialist
Arctic Medical
02.2022 - 06.2022
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Evaluated patients' financial status and established appropriate payment plans.
Billing Specialist
Alaska Heart & Vascular Institute
02.2016 - 11.2017
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Applied more than 200 payments per week.
Medical Billing Clerk
Cape Fear Valley Medical Center
08.2015 - 02.2016
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Updated patient financial information to guarantee accuracy.
- Trained new employees on multiple medical billing programs and data entry software.
- Posted payments and collections on regular basis.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Managed over 100 calls day.
Medical Billing Specialist
Lifemed Alaska
06.2011 - 05.2014
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Identified and resolved patient billing and payment issues.
- Determined prior authorizations for medication and outpatient procedures.
Education
CPB - Medical Insurance Billing
AAPC
Anchorage, AK10-2017
High School Diploma -
Adult Learning Center
Anchorage, AK05-2003
Skills
- Medical record security
- Medical terminology expert
- Medical claims submission
- Collection calls
- Payment posting
- Sheet balancing
- Financial report creation
- Cash Flow analysis
- Accounts receivable management
- Billing statement review
- Medical office administration
- EMR / EHR
- First Aid/CPR
- Urine sample collection and urinalysis
- Cultural Awareness
- Correspondence preparation
- Self-Motivated
- Flexible and Adaptable
Timeline
Family Service Counselor
Municipality Of Anchorage
11.2022 - Current
Patient Care Coordinator
Bitesize Pediatric Dentistry
06.2022 - Current
Medical Billing Specialist
Arctic Medical
02.2022 - 06.2022
Billing Specialist
Alaska Heart & Vascular Institute
02.2016 - 11.2017
Medical Billing Clerk
Cape Fear Valley Medical Center
08.2015 - 02.2016
Medical Billing Specialist
Lifemed Alaska
06.2011 - 05.2014
CPB - Medical Insurance Billing
AAPC
High School Diploma -
Adult Learning Center
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