Summary
Overview
Work History
Education
Skills
Timeline
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Nadine Busnar

West Babylon,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Owner and Operator

Nadine’s K9 Companion
01.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
  • Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
  • Maintained a safe and comfortable environment for dogs, ensuring proper exercise, feeding, and playtime routines.
  • Maintained a clean and organized workspace for dog care activities, ensuring the health and safety of all pets involved.
  • Provided overnight pet sitting services, ensuring the comfort and security of both the dog and home.
  • Handled various breeds of dogs with differing temperaments and needs, adapting care strategies accordingly.
  • Built trust with pet owners through consistent communication and updates on their dog''s well-being while in my care.
  • Supported clients during times of emergency or unexpected schedule changes by providing flexible availability for last-minute bookings.

Delivery Driver

Amazon
12.2018 - 01.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Operated light trucks to deliver loads as far as 30 miles from home location.

Education

Bachelor of Science - Accounting

American Military University
Charles Town, WV
03-2027

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Creative problem solving
  • Obedience training
  • Dog body language interpretation
  • Positive reinforcement
  • Command training
  • Continuing education commitment

Timeline

Owner and Operator

Nadine’s K9 Companion
01.2021 - Current

Delivery Driver

Amazon
12.2018 - 01.2021

Bachelor of Science - Accounting

American Military University

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Nadine Busnar