Nadine Caple
East Orange
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
19
19
years of professional experience
Work History
Data Entry Pharmacy Technician
Partners Pharmacy
02.2023 - 09.2025
- Assist in organizing and coordinating networking events for students and alumni.
- Assist in organizing events and workshops for MBA students.
- Assist in coordinating job fairs and career development workshops for MBA students.
- Assist in promoting networking events and workshops to MBA students and alumni.
- Assist in developing and maintaining the employer database to connect students with potential job opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Pharmacy Technician Level 2
CVS Specialty
05.2006 - 02.2021
- Provide assistance and support to pharmacists in dispensing medications and ensuring accuracy in medication orders and inventory management.
- Maintain a clean and organized work area to ensure the safety and efficiency of medication preparation and dispensing processes.
- Train new pharmacy technicians on dispensing medications and maintaining accurate inventory management.
- Collaborated with healthcare providers to resolve prescription discrepancies and optimize patient outcomes.
- Trained new staff on pharmacy systems, protocols, and best practices for medication management.
- Developed training materials focused on enhancing team knowledge of specialty medications and therapies.
- Complete continuing education courses to stay up-to-date on the latest pharmaceutical advancements and industry regulations.
- Assist in the development and implementation of new pharmacy technology systems to improve efficiency and accuracy in medication dispensing and inventory management.
- Assist in the development of training programs for new pharmacy technicians to ensure accurate and efficient medication dispensing and inventory management.
Breast Cancer Navigator
Trinitas Comprehensive Cancer Center
03.2011 - 08.2017
- Coordinated navigational strategies to optimize route efficiency and reduce travel time.
- Analyzed data to improve navigation systems and enhance operational accuracy.
- Led training sessions for new navigators, ensuring adherence to best practices and safety protocols.
- Developed and implemented process improvements that streamlined navigation procedures across teams.
- Managed logistics and route planning for complex journeys, adapting quickly to changing conditions.
- Collaborated with cross-functional teams to integrate advanced navigation technologies into existing systems.
- Mentored junior navigators, fostering professional development and enhancing team performance.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
Colorectal Surgical Center
Trinitas Oncology Comprehensive Cancer Center
01.2013 - 12.2016
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Oncology Medical Scheduler
Trinitas Comprehensive Cancer Center
01.2014 - 01.2016
- Implement effective patient scheduling strategies to optimize the utilization of resources and reduce patient wait times.
- Ensure patients receive accurate and timely appointment reminders.
- Ensure timely coordination and communication between patients, medical oncologists, and other departments for efficient appointment scheduling and treatment plans.
- Ensure strict adherence to patient privacy regulations and maintain confidentiality of patient information.
- Maintain a positive and empathetic attitude towards patients to ensure a comfortable and supportive experience throughout the scheduling process.
- Coordinate with transportation services to arrange transportation for patients who require assistance.
- Manage and resolve conflicts that arise between patients and medical oncologists during the appointment scheduling process.
- Managed multiple calendars, optimizing physician schedules for maximum availability.
- Trained new staff on scheduling software, improving onboarding efficiency and team performance.
- Implemented process improvements in appointment management, increasing overall operational efficiency.
- Monitored appointment trends to identify opportunities for service enhancements and resource allocation.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Education
Bachelor of Science - Cellular And Molecular Biology
Montclair State University
Montclair, NJ06-2029
Medical Assisting Program - undefined
Stone Academy
Hamden, CT01.2008
High School Diploma -
Wilbur Cross High School
New Haven, CT06-2001
Skills
- Customer service
- Prescription processing
- Fast typing speed
- HIPAA compliance
- Accurate data entry
- Verbal communication
- Data entry
- Insurance billing
- Medical terminology proficiency
- Pharmacy operations
- Problem-solving skills
- Aseptic techniques
- Pharmacology
- Intravenous admixture preparation
- Time management
- Attention to detail
Accomplishments
- Trained 18 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Increased customer retention 80% by delivering top-notch customer service from prescription drop-off to pick-up.
- Processed and filled over 2000 prescriptions per day.
Affiliations
Alpha Kappa Psi Fraternity Incorporated
Nu Nu Kappa Sorority Incorporated
Languages
English
Timeline
Data Entry Pharmacy Technician
Partners Pharmacy
02.2023 - 09.2025
Oncology Medical Scheduler
Trinitas Comprehensive Cancer Center
01.2014 - 01.2016
Colorectal Surgical Center
Trinitas Oncology Comprehensive Cancer Center
01.2013 - 12.2016
Breast Cancer Navigator
Trinitas Comprehensive Cancer Center
03.2011 - 08.2017
Pharmacy Technician Level 2
CVS Specialty
05.2006 - 02.2021
Medical Assisting Program - undefined
Stone Academy
Bachelor of Science - Cellular And Molecular Biology
Montclair State University
High School Diploma -
Wilbur Cross High School