Nadine Castello-Virgin

• Enhanced security by conducting regular foot and vehicle patrols throughout the property.
• Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis.
• Demonstrated professionalism at all times by adhering to company policies, dress code standards, and professional protocols while on duty.
• Managed visitor parking areas efficiently by directing traffic flow and ensuring compliance with posted regulations regarding lot usage restrictions.
• Maintained a safe environment with thorough inspections of entry points, lighting, and landscaping for potential hazards.

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• Managed a team of security personnel, providing regular training for improved performance and professional growth.
• Managed security policies and procedures to promote safety and security of personnel and assets.
• Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
• Kept team compliant with security protocols and appearance standards.
• Investigated incidents and wrote reports.

• Provided ongoing feedback to trainees regarding their progress, identifying areas for improvement and recommending strategies for success.
• Mentored new officers throughout their probationary period, offering guidance on best practices for successful career advancement within the department.
• Promoted positive interactions between trainees and experienced officers in order to foster a strong sense of camaraderie and teamwork throughout the department.
• Identified training needs and planned classes accordingly.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring.

• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.