Nadine Dedier

Creative administrative professional with a proven track record of efficiently overseeing administrative operations. Proficient in streamlining workflows, implementing effective organizational processes, and fostering a productive work environment. Skilled in managing diverse tasks including budgeting and accounting, experienced with working with employees at remote sites. A self-starter who can bring positive change and efficiency to any organization if needed. Highly proficient in software applications and data analysis tools. Work ethics and intellectual curiosity lend well to the position described.

• Administrative
• Office Management
• Accounts Receivable
• Accounts Payable
• Payroll

• Microsoft Office Suite
• Microsoft Outlook
• QuickBooks Online
• MRI
• ShareFile
• SharePoint
• Nexus
• Adobe Photoshop
• AutoCAD 2015
• Adobe Suite
• Concur

• Bachelor of Arts in Interior Design, International Academy of Design and Technology
• Real Estate License, District of Columbia, Maryland

• Real Estate Agent, 2019, Present, Coldwell Banker Realty, Baltimore, MD, Licensed realtor with 5+ years of residential sales experience within the DC Maryland area. Expert in planning and integrating new customer prospecting campaigns. Adept at contract drafting, negotiations, market research, and client analysis. Prepare document such as representation contract, purchase agreements, closing statements, leases. Accompany buyers during inspections of property, advising them on the suitability and value of homes based on current market conditions. Evaluate mortgage options, help clients obtain financing at the best rate and terms. Advise sellers on how to make homes more appealing to potential buyers, increasing average selling prices by more than 10% from initial appraisals.
• Accounts Receivable and Billing Specialist, 2014, 2019, Madison Marquette Retail Services, Washington, DC, Managed full-cycle accounts receivable processes, including invoicing, collections, and reconciliations, ensuring accuracy and timeliness. Conducted regular account reviews to identify discrepancies and resolve billing issues promptly, maintaining strong client relationships. Utilized MRI accounting software to streamline invoicing and payment tracking, improving overall productivity. Collaborated cross-functionally with sales and customer service teams to address client inquiries and resolve billing disputes in a timely manner. Prepared monthly financial reports summarizing accounts receivable status, aging analysis, and collection efforts for management review. Streamlined accounts receivable workflows by identifying and implementing process improvements, resulting in increased efficiency and accuracy. Assisted in the preparation of annual budgets and forecasts by providing insights into projected revenue and outstanding receivables.
• General Manager, 2010, 2014, Alvin & Friends Restaurant, New Rochelle, NY, Managed essential business functions of a small newly created restaurant. Functions included procurement, vendor management, bookkeeping and general restaurant business services. Developed marketing goals and strategies to support the growing customer base and guest services model to improve guest experience and resolve guest complaints. Reduced operations cost by 25% through designing and implementing cost-cutting strategies for the venue that had over $1M in sales. Reorganized operations plan and payroll procedures implementing ADP, including accounts payable and human resources management, inventory controls, staff recruitment and development, and FOH and BOH procedures. Reduced Department of Labor audit fines by 80% through meticulous record keeping. Thorough analysis of business expenditures discovered over $7.5K overpayment resulting in saving company undue expenses. Influential in application process and award of $500K SBA 7(a) loan for business expansion.
• Senior Administrative Specialist, 2006, 2010, Canteen Vending Services, Tampa, FL, Served as the direct support for 3 high level managers. Acted as a liaison and supported activities locally and nationally, such as coordinating and preparing materials. Managed several ongoing reports and disseminated materials, adhering to deadlines. Organized and prepared leadership communications and presentations. Provided documentation and reconciled expenses while monitoring budgets. Provided purchasing and payroll support, fulfilling employment administration requirements. Maintained calendars and schedules, made travel arrangements. Assisted in coordinating meetings, conferences, agendas, site locations, and meals with a focus on creativity and expense management. Communicated relevant information to team members such as change in schedule dates, changes in project requirements, and report requests. Developed and maintained electronic filing system for companywide retrieval. Implemented cost savings strategies by increasing financial accountability. Developed and carried out an efficient electronic documentation retrieval and filing system.