Nadine Ethridge
Saint Cloud,FL
Summary
Certified Medical Coder with expertise in medical terminology, coding, ICD-10-CM, and CPT principles. Seeking to utilize my transferable skills in Anatomy & Physiology, Customer Service, and Administrative support to excel in Medical Billing & Coding. Demonstrated proficiency in multitasking, working in fast-paced environments, and delivering exceptional customer service. Committed to continuous certifications and training to enhance knowledge and skills in the healthcare field.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Online Fashion Reseller
Self-Employed
St. Cloud, FL
02.2021 - Current
- Sourced and acquired top-notch products through multiple channels.
- Researched and set competitive pricing strategies for online reselling.
- Provide excellent customer service and respond to customer inquiries.
- Managed and maintained accurate records of inventory, expenses, and sales.
- Ensured prompt packaging and shipping of items.
- Developed marketing strategies to promote products across multiple channels including social media, email campaigns and web advertising.
Spa Therapist
One & Only Resorts
Cape Town, Western Cape
10.2018 - 02.2019
- Effectively greeting clients with a personable and professional demeanor.
- Performed various beauty treatments, such as lash extensions, threading, tinting, and lash lifting.
- Performed podiatry-based manicures and pedicures.
- Maintained sanitation and cleanliness standards for workstation and tools. Ensured a hygienic work environment.
- Demonstrated knowledge of anatomy, physiology and pathology to ensure safety during treatments.
- Maintained records of client treatments and progress.
Beauty Advisor
Elizabeth Arden
Cape Town, Western Cape
04.2018 - 09.2018
- Selling beauty products to customers.
- Welcome customers into the store and locate items.
- Performed mini beauty treatments on clients.
- Provided customers with product advice and recommendations based on their individual needs.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Updated customer records in database software program accurately.
Nail Technician
Yemaya Express Nail Bar
Cape Town, Western Cape
12.2014 - 12.2017
- Retail sales (selling products to clients)
- Assisted with stock control
- Cleaned and sterilized tools and work areas between customers.
- Processed client payments using a cash register.
- Provided manicures, pedicures and nail treatments to clients.
- Maintained customer records for future reference.
Beauty Therapist & Receptionist
Delivering Beauty Skin & Body Studio
Cape Town, Western Cape
03.2013 - 10.2014
- Greeting clients in a friendly and professional manner.
- Filling customer accounts and personal information.
- Maintained inventory records accurately.
- All basic beauty treatments (waxing, facials, nail enhancements, manicures, pedicures)
- Maintained accurate records of customer visits and transactions utilizing computerized system.
- Managed front desk operations including phone calls, emails, and other correspondence.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Kept reception area clean, organized, and stocked with necessary supplies.
Cashier
One Stop Superette
Cape Town, Western Cape
03.2009 - 02.2013
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Certification - Medical Billing & Coding
Auburn University
Auburn, AL09-2024
Certification - Swedish Massage
Camelot International Health & Skincare
South Africa07-2018
Certification - Beauty Therapy
Northlink College
South Africa12.2012
High School/GED -
Excelsior High School
12.2010
Skills
- Self Motivated
- Problem Solving
- Attention to Detail
- Critical Thinking
- Customer Service
- Professional and polished presentation
- Business Administration
- Excellent customer service skills
- Multitasking and Organization
- Computer Skills
- Quick Learner
- Teamwork and Collaboration
- Bilingual
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Certification
- Medical Billing & Coding Specialist Certification
- NWCA Healthcare Foundations
- NWCA Workplace Readiness & Professionalism
- NWCA Reimbursement, HIPAA & Compliance for Medical Insurance
References
References available upon request.
Timeline
Online Fashion Reseller
Self-Employed
02.2021 - Current
Spa Therapist
One & Only Resorts
10.2018 - 02.2019
Beauty Advisor
Elizabeth Arden
04.2018 - 09.2018
Nail Technician
Yemaya Express Nail Bar
12.2014 - 12.2017
Beauty Therapist & Receptionist
Delivering Beauty Skin & Body Studio
03.2013 - 10.2014
Cashier
One Stop Superette
03.2009 - 02.2013
Certification - Medical Billing & Coding
Auburn University
Certification - Swedish Massage
Camelot International Health & Skincare
Certification - Beauty Therapy
Northlink College
High School/GED -
Excelsior High School
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