Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Nadine Giesler

Nadine Giesler

Missouri City

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations.

An experienced customer service enthusiast, looking for a healthy work environment to be a team player, capable of self-motivation, with strong communication and interpersonal skills.

Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

4
4
years of professional experience

Work History

Office Manager

Medi Plan Max
Sugar Land
08.2023 - Current
  • Managed inventory and office supplies to ensure availability and organization.
  • Organized files and documents for efficient access and retrieval by staff.
  • Implemented filing systems to streamline paperwork and enhance data management.
  • Coordinated scheduling of meetings, appointments, and conference room bookings.
  • Maintained confidentiality of personnel records and sensitive documents.
  • Answered phone calls, responded to emails, and routed mail promptly.
  • Resolved customer inquiries while fostering positive relationships with clients.
  • Oversaw front desk operations, greeting visitors and directing them appropriately.

CSR

StarTek
Missouri City
12.2022 - 03.2023
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Maintained accurate records of interactions and transactions in CRM software.
  • Handled escalated complaints with professionalism, ensuring swift resolutions.
  • Educated customers on product features, services, and special pricing opportunities.
  • Processed orders, applications, and account changes using proprietary software.
  • Collaborated with team members to refine customer service processes.
  • Documented all customer conversations per company standards for compliance.
  • Demonstrated effective communication skills to foster positive customer relations.

Receptionist

Genesis Skin Care
Missouri City
06.2021 - 12.2022
  • Managed front desk operations, ensuring professionalism in visitor interactions.
  • Scheduled and confirmed appointments while maintaining organized calendars for personnel.
  • Maintained accurate records of incoming and outgoing correspondence on a daily basis.
  • Assisted clients with inquiries by providing information regarding available services.
  • Coordinated office supplies inventory and promptly placed orders as necessary.
  • Ensured cleanliness and welcoming atmosphere in reception area for all visitors.
  • Collaborated with team members to enhance communication and workflow efficiency.
  • Answered incoming calls, recorded messages, and directed calls to appropriate personnel.

Education

High School Diploma -

Bellaire High School
Bellaire, TX
05-2010

Skills

  • Inventory management and control
  • Document organization and record keeping
  • Scheduling and coordination
  • CRM software proficiency
  • Data management and entry
  • Customer service excellence
  • Front desk operations
  • Communication skills
  • Workflow efficiency
  • Attention to detail
  • Problem solving strategies
  • Time management techniques
  • Team collaboration and support
  • Conflict resolution and management
  • Business administration fundamentals
  • Account reconciliation processes
  • Clear oral and written communication
  • Billing and office management
  • Mail handling efficiency

References

References available upon request.

Timeline

Office Manager

Medi Plan Max
08.2023 - Current

CSR

StarTek
12.2022 - 03.2023

Receptionist

Genesis Skin Care
06.2021 - 12.2022

High School Diploma -

Bellaire High School

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