Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nadine Harb

Dearborn,MI

Summary

Client-focused business professional with over 6 years of experience in relationship management, sales, and customer success. Proven ability to drive revenue growth, exceed targets, and build lasting client relationships across diverse industries. Strong communication, problem-solving, and cross-functional collaboration skills. Seeking to bring this expertise to a dynamic team in client success, business development, or account management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Banker

JPMorgan Chase
Grosse Pointe, MI
03.2022 - Current
  • Consult with clients to understand their financial needs, and deliver tailored product and service recommendations.
  • Consistently exceed sales targets by building trust, and upselling appropriate solutions.
  • Manage a portfolio of clients through proactive outreach and relationship building.
  • Partner with internal teams to ensure seamless client onboarding and service delivery.
  • Lead client meetings focused on financial analysis and long-term strategies.
  • Maintain high client retention and satisfaction through personalized service and attention to detail.

Client Relations Specialist

Dfcu Financial
Dearborn, MI
07.2019 - 03.2022
  • Owned client issue resolution and account maintenance, ensuring high customer satisfaction.
  • Prioritized and handled sensitive and disputed accounts with discretion and professionalism.
  • Produced and analyzed quarterly reports to support business operations.
  • Conducted proactive follow-up with clients post-resolution to maintain loyalty and trust.

Education

BBA - Finance

Wayne State University
Detroit, MI
01-2025

Skills

  • Client relationship management
  • Sales and business development
  • Customer success and retention
  • Cross-functional collaboration
  • Financial product knowledge
  • Communication and presentation
  • Problem-solving and critical thinking
  • CRM systems, Salesforce, and banking platforms

Certification

  • SIE – 2022-05
  • Series 6 – 2022-05
  • Series 63 – 2022-06
  • Michigan Life and Variable Annuity License
  • Notary Public
  • NMLS #2292434

Timeline

Licensed Banker

JPMorgan Chase
03.2022 - Current

Client Relations Specialist

Dfcu Financial
07.2019 - 03.2022

BBA - Finance

Wayne State University

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