Nadine Molina
Buckeye,Arizona
Summary
Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
23
23
years of professional experience
Work History
General Manager
American Campus Communities Inc.
Tempe, United States
05.2013 - Current
- Directly responsible for supervision of 1722 bed community, employees and maintenance of the property
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Oversaw all aspects of equipment installation, maintenance, and repair
- Evaluated facility operations and personnel to ensure compliance with safety and health regulations
- Led facility staff in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using NEXUS software
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
- Compiled maintenance and repair requests for submission to the facility staff and reached out to local contractors for bid proposals
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
Property Manager
Century21
Glendale, Arizona
04.2012 - 05.2013
- Assigned 100 single family homes to manage
- Duties included to market vacant home, keep communication with current tenants and owners/landlords/clients
- Assign all work order to approved vendors and followed up to make sure work was completed
- Manage owners reserve to a sure there is enough money to submit payment for open invoices and or that the set reserve amount never went below the minimum
- Process incoming applications, move ins and move outs
- Handled deposit disputes submitted by old tenants
- Within a month time portfolio increases from 100-200 units
- Familiar with all aspects of Propertyware system
- Familiar with the Arizona Landlord Tenant Act
- In rotation for emergency on call
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
Property Manager
United Apartment Group
Kyle, Texas
02.2011 - 02.2012
- Responsible for managing 264-unit community
- Managed staff of five including assistant manager, leasing consultant, and three maintenance personnel
- Duties include all functions to operate a stand-alone apartment facility including sales, contracts, inspections, preparation of units for new tenants, completion and distribution of Final Account Statements, marketing the community, collections, complaint resolution, training of new employees, performance reviews and disciplinary action when required
- Increased occupancy from 90% to 95% within a two month frame
- Active member with the City Chamber of Commerce
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
Property Manager
Stonemark Management
San Antonio, Texas
07.2006 - 02.2011
- Managed a 256 unit community
- Achieved a higher Economic Occupancy than budgeted
- Reviewing and approving all property expenses
- Received the White Glove award in 2007, Community of the year 2008, Low Maintenance Repair Award in 2009
- Familiar with all aspects of One Site a web based system
- Conducted outside and inside marketing to help gain residents
- Creative in Resident Retention programs
- Able to close delinquency at 1% or lower
- Submit daily, weekly and monthly reports
- Assist regional manager with resident complaints when out of pocket for all portfolio
- Travel to sister properties to assist with increasing occupancy or conducting outside marketing
- Mentored new hires and familiarized them with company's policies and procedures
- Maintained a 97% occupancy
Property Manager
The Lynd Company
San Antonio, Texas
04.2002 - 04.2006
- Managed multiple community properties over 200 units each
- Maintained a 98% occupancy and above on all properties
- Familiar with all aspects of AMSI and ESITE
- Extensive experience in resident retention, inside and outside marketing, Fair Housing rules and regulations, and HUD guidelines
- Reviewing and approving all property expenses
- Keeping within budget allowable and exceeding NOI every month
- Submit daily, weekly and monthly reports to supervisor and owners after reviewing and correcting all accounting errors, including rent roll, delinquency ,and comparative financial response
- Able to manage day to day decisions and responsibilities with and interior and exterior rehab
- Ranked #1 in the company for the 1st Quarter 2005
- Received an award for Outstanding Achievement in Collections in 2005
- Conducted due diligence for properties in town and out of town
- Cross trained in corporate training and mentoring
- Trained and mentored all new hires including managers, assistant managers and leasing agents
Education
Bachelor of Arts - Accounting
The University of Texas At El Paso
El Paso, TXSkills
- Financial
- Marketing
- Sales
- Relationship building
- Exceptional interpersonal communication
- Staff training/development
- Project Management
- Effective leader
- Budgeting
- Efficient multi-tasker
- Verbal and written communication
- Organized
- Operations management
- Employee development
Additional Information
- NALP 1999
- Arizona Real Estate License 2012 ( not active)
Timeline
General Manager
American Campus Communities Inc.
05.2013 - Current
Property Manager
Century21
04.2012 - 05.2013
Property Manager
United Apartment Group
02.2011 - 02.2012
Property Manager
Stonemark Management
07.2006 - 02.2011
Property Manager
The Lynd Company
04.2002 - 04.2006
Bachelor of Arts - Accounting
The University of Texas At El Paso
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