Nadine Ohlson
Bremerton,WA
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills as a server/bartender role.
Overview
8
8
years of professional experience
Work History
Server/Bartender Shift Manager
Amor Wine & Tapas
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Little Creek Casino & Resort
09.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server Manager
Dos Pink Tacos
09.2022 - 05.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Product Specialist
Aesthetic Surgery Centre & MedSpa
03.2017 - 09.2022
- Assisted with demonstrations for [Product or Service] to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to [Number] junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Server
C.I Schenanigans
05.2019 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Exceptional customer service
- Point of sale (POS) system operations
- Great communication skills
- Commitment to excellent service
- Ability to excel under pressure
- Front-of-house display creation
- Positive and professional
Timeline
Bartender
Little Creek Casino & Resort
09.2023 - 01.2024
Server/Bartender Shift Manager
Amor Wine & Tapas
05.2023 - Current
Server Manager
Dos Pink Tacos
09.2022 - 05.2023
Server
C.I Schenanigans
05.2019 - 04.2022
Product Specialist
Aesthetic Surgery Centre & MedSpa
03.2017 - 09.2022
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