Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Salesperson
Nordstrom
Skokie, IL
12.2023 - Current
Made connections with customers, and followed up with them about their purchases.
Resolved customer complaints in a professional manner.
Demonstrated knowledge of store products and services to answer customer inquiries.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Educated customers on product and service offerings.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Helped customers select products best fitting personal needs.
Identified customer needs and adjusted product offering to align with opportunities.
Cashier
Noodles and Company
Skokie, IL
07.2022 - 08.2023
Resolved customer complaints in alignment with company policy.
Maintained stock levels of cleaning supplies to ensure availability.
Transported trash bags to designated disposal areas efficiently.
Washed windows, both inside and outside, for optimal cleanliness.
Cleaned bathrooms thoroughly, including toilets, sinks, and mirrors.
Swept, mopped floors, vacuumed carpets, and dusted surfaces systematically.
Prepared ingredients by portioning and chopping prior to cooking.
Checked temperatures of freezers and ovens for compliance with safety standards.
Drive-Thru Cashier
Culver's Restaurant
Skokie, IL
06.2021 - 05.2022
Greeted customers, took orders, and provided product information.
Received payment from customers and made change as needed.
Replenished supplies such as napkins, straws, condiments, trays throughout shift.
Verified that orders were accurate and complete before delivering them to customers.
Maintained knowledge of current menu items, prices, and promotions.
Operated drive-thru window efficiently to ensure fast order processing times.
Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
Education
Certificate of Esthetics - Esthetics
G Skin And Beauty Institute
Schaumburg, IL
04-2025
High School Diploma -
Maine South High School
Park Ridge
06-2024
Skills
Customer service and follow-up
Sales support and product knowledge
Attention to detail and organization
Stock replenishment and retail operations
POS system management
Professional appearance and demeanor
Relationship building and flexibility
Time management
Affiliations
Volunteer at TEE Arabic School as a teacher
Volunteer as a Sunday school teacher
Often paint art pieces in my church, most recently being a mural
Camp counselor for summer bible school this summer being my third year volunteering