Nadine Reyes Santana
The Bronx,NY
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant Intern
Aquinas Catholic High School
Bronx, NY
09.2017 - 09.2019
- Maintain accurate records according to school policy, such as health records, attendance, and transfers
- Providing general support to visitors, answering student questions, and responding to teacher requests
- Ordered supplies, handling complaints, and patrolling and posting to social media
- Ordered plaques and pins for the honorees, and distributing the awards to the schools to be granted.
- Processed data for principal evaluation in-out documents, ensuring confidential reporting from teachers and parents.
- Worked closely with technology staff members to create and implement forms and procedures to constantly update information gathering procedures and make more efficient use of data
Administrative Assistant
New Settlement
The Bronx, NY
01.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Education
High School Diploma -
Aquinas High School
The Bronx, NY06.2016
Skills
- Database Management
- Appointment Scheduling
- Invoice Processing
- Spreadsheet Management
- Calendar Management
- Clerical Support
- Program file distribution
- Microsoft
- Microsoft Excel
- Event Coordination
- Supervising staff
- Multi-line phone proficiency
- Highly organized
- Spreadsheets
- QuickBooks expert
Languages
Spanish
Professional
Timeline
Administrative Assistant
New Settlement
01.2020 - Current
Administrative Assistant Intern
Aquinas Catholic High School
09.2017 - 09.2019
High School Diploma -
Aquinas High School
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