Nadine Rizzo
Needlepoint Nook – Merrick, NY
Long Beach,NY
20
years of professional experience
Transformational leader with a proven history of driving strategic growth and market leadership across industries. Skilled in building high-performance teams and leading organizational change in complex environments. Expertise in crafting and executing business strategies that align operational goals with corporate vision, ensuring profitability and collaboration. Adept at cultivating C-suite relationships and leading multimillion-dollar initiatives.
Work History
Sr.Facility Coordinator – WeWork
3 Years 5 Months- Operational Leadership: Managed operations across 17 premium properties, totaling 1 million+ square feet, ensuring seamless daily execution and driving operational efficiency.
- Vendor & Contract Coordination: Directed vendor relationships and optimized scheduling, ensuring projects were completed on time and in compliance with service level agreements.
- Spearheaded scheduling and logistical coordination for building maintenance, repairs, and installations, ensuring timely execution and minimizing downtime.
- Managed facility operations and budgets, collaborating with Facility Managers to resolve P.O. violations and ensure compliance with financial and operational guidelines while maintaining service excellence within budget parameters.
- Maintenance Oversight: Worked with engineering teams to consistently meet HVAC preventive maintenance (PM) schedules, optimizing system performance and reliability.
- Invoice Management: Reviewed and approved invoices for services rendered, ensuring accuracy and alignment with contract terms, contributing to financial transparency and budget adherence.
- Leveraged WeWork’s proprietary platform and Cushman & Wakefield’s operational systems to optimize workplace management, enhancing client satisfaction through improved service delivery.
Retail Sales Associate
8 Years 3 Months- Business Development & Sales Leadership: Supported the store owner in driving retail sales of needlepoint projects, lessons, and supplies, resulting in a significant increase in revenue through targeted sales strategies and customer engagement.
- Product Demonstration & Education: Conducted engaging product demonstrations and workshops, educating clients on techniques and enhancing their experience, leading to increased customer loyalty and sales.
- Inventory & Merchandising Optimization: Managed inventory and organized visual displays, ensuring high-demand products were prominently showcased to drive traffic and increase sales.
- Team Collaboration & Training: Collaborated closely with the store team to train on customer service best practices, creating a unified, customer-focused environment that contributed to a positive store culture.
Legislative Aide
9 Years 2 Months- Constituent Affairs & Relationship Management: Liaised between constituents and office, addressing concerns and providing updates to enhance satisfaction with government services.
- Preparation of Legislative Documents: Authored and prepared certificates, citations, and other formal documents, ensuring accuracy and alignment with government protocols.
- Social media & Communications: Managed office's social media presence, curating content and engaging with community to inform and interact with constituents.
- Preparation of Legislative Documents: Authored and prepared certificates, citations, and formal documents, ensuring accuracy and adherence to government protocols.
Sales Associate
13 Years- Customer Relationship Management & Sales: Assisted 40 customers daily with personalized recommendations, enhancing shopping experience and fostering customer loyalty.
- Inventory & Merchandising Optimization: Stocked, replenished, and organized inventory, ensuring accurate stock levels and strategic product placement to maximize product visibility.
- Visual Merchandising Excellence: Maintained merchandising displays and implemented strategies to highlight products, enhancing store performance.
- Visual Merchandising Excellence: Maintained attractive and functional merchandising displays, implementing strategies to highlight products effectively and enhance overall store performance.
Education
High School Diploma - Business Communications
Skills
Vendor Relationship Optimization
Financial Planning & Resource Allocation
Budget control
Workplace efficiency
Multi-property operations
Advanced Project Coordination
Regulatory compliance
Data-Driven Analytics & Reporting
Process innovation
Cross-department collaboration
Strategic Operations Management
Space Utilization Strategies
Operational Change Coordination
Luxury Service & Experience Management
Customer Experience Optimization
Technology integration
Customer-centric marketing
Brand positioning
Corporate governance
Client Relationship Management
Facility Sustainability Practices
PROFESSIONAL ATTRIBUTES
- Strategic Operational Leadership: Successfully managed operations across 17 high-profile properties, encompassing over 1 million square feet, ensuring seamless day-to-day operations and optimal performance.
- Vendor and Contract Management: Directed and nurtured vendor relationships, ensuring project completion on time and strictly adhering to service level agreements, enhancing service delivery and operational efficiency.
- Facilities and Maintenance Optimization: Spearheaded the coordination of maintenance, repairs, and installations, significantly reducing operational downtime and improving building reliability.
- Financial Acumen and Budget Management: Controlled complex financial operations, including managing monthly budgets and ensuring cost efficiency while adhering to strict expenditure parameters.
- Preventive Maintenance Oversight: Ensured the timely and efficient execution of HVAC preventive maintenance (PM) schedules, optimizing operational functionality and minimizing system failures.
- Invoice and Financial Accuracy: Reviewed and approved invoices, ensuring contractual compliance and accuracy, contributing to streamlined financial operations and transparency.
- Team Leadership & Cross-functional Collaboration: Led and facilitated high-level team meetings, fostering communication, driving collaboration, and ensuring alignment with organizational goals for operational excellence.
- Retail Sales Leadership: Drive significant revenue growth through the strategic sales of needlepoint projects, lessons, and supplies, boosting store performance and expanding customer base.
- Customer Relationship Management: Cultivated long-term, loyal customer relationships, increasing customer retention and repeat business, resulting in higher sales volumes.
- Sales Enablement and Product Education: Conducted engaging product demonstrations and workshops, enhancing customer experience, building product expertise, and driving increased sales.
- Inventory and Merchandising Optimization: Managed inventory systems and designed visually appealing product displays to maximize product visibility, improve sales, and reduce excess stock.
Timeline
Sr.Facility Coordinator – WeWork
Cushman & Wakefield
03.2023 - CurrentRead More
Retail Sales Associate
Needlepoint Nook – Merrick, NY
05.2018 - CurrentRead More
Legislative Aide
Nassau County Legislation – Garden City, NY
10.2010 - 12.2019Read More
Sales Associate
Gap Inc.
11.2006 - 11.2019Read More
Nassau Community College
High School Diploma from Business Communications
Read More