Summary
Overview
Work History
Education
Skills
Timeline
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Nadine Robinson-Davis

Saint Albans,NY

Summary

Accomplished CEO at Yvette Fashion, adept in strategic visioning and operational excellence, drove brand growth through effective supplier negotiations and market trend analysis. At Alorica, enhanced customer loyalty by resolving complaints with empathy. Skilled in analytical thinking and talent development, consistently achieving financial goals. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

23
23
years of professional experience

Work History

CEO

Yvette Fashion
08.2002 - Current
  • Established strong relationships with suppliers, negotiating favorable terms and pricing.
  • Increased brand awareness by implementing effective marketing strategies and social media campaigns.
  • Continuously evaluated company performance against financial goals while adjusting strategies as needed for success.
  • Researched market trends to identify customer needs and preferences for strategic planning.

Customer Service Representative

Alorica
09.2001 - 03.2002
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Denham Town High School
Kingston, Jamaica
07.1985

Skills

    Effective Decision Making

    Operational Excellence

    Customer Focus

    Strategic Visioning

    Talent Development

    Management Team Leadership

    Goal Setting

    Analytical and Critical Thinker

Timeline

CEO

Yvette Fashion
08.2002 - Current

Customer Service Representative

Alorica
09.2001 - 03.2002

High School Diploma -

Denham Town High School

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Nadine Robinson-Davis