Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Nadine Samuels

Saint Augustine,FL

Summary

Experienced Office Administration Professional with experience in productivity, efficiency, and service quality across various departments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethics with effective communication skills. I possess the ability to work effectively with cross-functional teams in ensuring smooth operations and excellent customer service.

Overview

11
11
years of professional experience

Work History

Executive Housekeeping Supervisor

Best Western Plus Hotel
Saint Augustine, FL
08.2017 - Current
  • Mentored junior team members, providing guidance on best practices in housekeeping management techniques for their professional development
  • Built strong relationships with key vendors, resulting in cost-effective solutions and timely delivery of supplies
  • Collaborated with other department managers to achieve seamless coordination between housekeeping services and hotel operations overall
  • Maximized guest satisfaction by promptly addressing any concerns or special requests related to room cleanliness or amenities during their stay
  • Oversaw laundry operations, managing efficient workflows while maintaining exceptional high linen quality for guests
  • Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards and address any issues promptly.

Office Administrator/Office Clerk

New Lucea Taxi Association LTD
Montego, Jamaica
03.2013 - 05.2017
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Contributed to a positive work environment by fostering strong working relationships among colleagues
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues
  • Interacted with customers by phone, email, or in-person to provide information.

Presiding Officer/Election Poll Worker

Jamaican Electoral Office
Hanover, Jamaica
02.2016 - 02.2016
  • Oversaw registration of voters, verified identification, and provided clear and accurate voting instructions
  • Maintained accurate records of voter turnout and resolved any issues or discrepancies
  • Managed the orderly flow of voters, addressed queries or concerns, and enforced election laws and procedures
  • Coordinated with election officials, ensured proper handling of ballots, and upheld the integrity of the electoral process.

Education

High School Diploma -

Anchovy High School
Montego-Bay, Jamaica
06.2002

Skills

  • Microsoft Office
  • Analytical Thinking
  • Customer Service and Guest Relations
  • Employee Training and Development
  • Health and Safety Regulations
  • Office Administration and Support
  • Time management and productivity
  • Adaptability and Flexibility

Personal Information

Title: Executive Housekeeping Supervisor

References

References available upon request.

Timeline

Executive Housekeeping Supervisor

Best Western Plus Hotel
08.2017 - Current

Presiding Officer/Election Poll Worker

Jamaican Electoral Office
02.2016 - 02.2016

Office Administrator/Office Clerk

New Lucea Taxi Association LTD
03.2013 - 05.2017

High School Diploma -

Anchovy High School

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Nadine Samuels