Nadine Sansone
Lake Stevens,WA
Summary
Dedicated and versatile retail professional with extensive experience in customer service, merchandising, and management. Proven track record of driving sales and improving store operations in various retail environments. Strong leadership skills with a focus on team development and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Service Operations Coordinator
Metrie
05.2022 - Current
- Coordinate store services to ensure high-standard stocking and servicing
- Drive sales by overseeing inventory management and maintaining clean, organized store environments
- Enhance team performance through training, development, and skill-building initiatives
- Foster positive relationships with team members, Lowe's stores, and customers
- Efficiently manage and assist in promptly completing store projects
Presentation Expert
Target
10.2018 - 05.2020
- Led merchandise transitions and set up promotional displays across the store
- Managed select areas to ensure full stocking and accurate signage on the sales floor
- Provided exceptional customer service, ensuring high satisfaction rates
- Drove sales by overhauling sections of the store to be visually pleasing while acting as the visual merchandiser
Assistant Manager
American Eagle
06.2016 - 09.2018
- Acted as the leader on duty, upholding brand standards of customer service
- Recruited, trained, and managed a successful team, driving store performance
- Analyzed daily reports to inform business decisions, maintain payroll efficiency, and boost sales
- Led visual floor sets, ensuring adherence to company standards for presentation
Assistant Manager
Crazy 8
11.2014 - 06.2016
- Managed store operations, including scheduling, payroll, and staff training
- Participated in management conference calls to discuss store performance
- Delivered outstanding customer service by engaging and assisting shoppers
- Designed interactive displays to enhance customer shopping experiences
Cash Lanes Coworker
IKEA
08.2009 - 10.2012
- Processed cash and credit transactions for in-store purchases
- Cross-trained in returns and home delivery, providing exceptional service
Inventory Specialist
Home Depot
05.2007 - 06.2009
- Maintained stock levels and accurate pricing for multiple product lines
- Coordinated planogram execution with store management to ensure visual merchandising standards
- Provided backup support to cashiers and customer service desk as needed
- Developed product knowledge across various departments
Education
Pharmacy Technician Certificate - Pharmacology Certificate, Pharmacy Calculations Certificate
Allied Business School
Laguna Hills, CA01.2014
High School Diploma -
South Plainfield High School
South Plainfield, NJ01.2006
Skills
- Scheduling Management
- Operations Management
- Customer Relationship Development
- Project Planning
- Team Training
- Task Delegation
- SafetyOoversight
- KPI Tracking
- Performance Improvements
- Team Leadership
Timeline
Service Operations Coordinator
Metrie
05.2022 - Current
Presentation Expert
Target
10.2018 - 05.2020
Assistant Manager
American Eagle
06.2016 - 09.2018
Assistant Manager
Crazy 8
11.2014 - 06.2016
Cash Lanes Coworker
IKEA
08.2009 - 10.2012
Inventory Specialist
Home Depot
05.2007 - 06.2009
High School Diploma -
South Plainfield High School
Pharmacy Technician Certificate - Pharmacology Certificate, Pharmacy Calculations Certificate
Allied Business School
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