Nadine Smith
Rohnert Park,CA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist
Sonoma County Indian Health Project, Inc.
10.2006 - 09.2024
- Sorted incoming mail and directed to correct personnel each day.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored office supplies inventory and placed orders when necessary.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Coordinated pick-up and delivery of express mail services.
Education
Accounting And Finance
Empire Business College
Santa Rosa, CASkills
- Customer service
- Administrative support
- Front desk operations
- Professional demeanor
- PC proficient
- Positive and professional
- Attention to detail
- Multitasking and prioritization
Certification
- CPR
Timeline
Receptionist
Sonoma County Indian Health Project, Inc.
10.2006 - 09.2024
Accounting And Finance
Empire Business College
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