Nadira Baker
Parma Heights
Summary
Dynamic Certified Medical Assistant with extensive experience at MEDcare Urgent Care, excelling in patient care coordination and medical records management. Proven ability to enhance operational efficiency through effective communication and meticulous attention to detail. Skilled in ICD coding and billing, ensuring compliance with medical ethics and insurance verification processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Receptionist
MEDcare Urgent Care
Parma Heights
03.2025 - Current
- Executed a variety of clinical and administrative functions to support healthcare providers.
Collected vital signs, administered injections, and performed blood draws to assist in patient diagnostics.
Managed scheduling of appointments and upkeep of patient records to ensure operational efficiency.
Partnered with medical staff to improve patient care outcomes through effective task management.
Billing and Coding Specialist
Orthopaedic Associates, Inc
Westlake
04.2024 - 01.2025
- Managed healthcare facility's insurance claims, payments, and invoices efficiently.
- Employed expertise in medical coding, insurance regulations, and bookkeeping for diverse tasks.
- Assigned medical codes to diagnoses, procedures, treatments, and services accurately.
- Prepared and submitted claims and invoices to insurance companies promptly.
- Tracked outstanding bills by following up with patients and insurance companies.
- Communicated effectively with medical providers and insurance companies regarding inquiries.
- Verified insurance details and ensured accuracy within practice management system.
- Collected, posted, and managed patient account payments diligently.
Picker/Packer
Amazon Warehouse
North Randall
04.2024 - 01.2025
- Executed picking and packing operations to ensure order accuracy.
- Maintained inventory organization for efficient product retrieval.
- Collaborated with team members to meet daily shipping targets.
- Inspected products for quality control before packing.
Medical Billing Specialist
JP RECOVERY SERVICES
Rocky River
01.2022 - 04.2024
- Organized patient medical costs and facilitated invoice delivery for payment collection.
- Conducted inbound and outbound calls to enhance communication with patients and insurers.
- Executed debt collection processes to recover outstanding payments efficiently.
- Performed remote work to maintain operational continuity and flexibility.
DSP/Caregiver
New Leaf Residential Services
Cleveland
08.2021 - 08.2022
- Facilitated community integration for individuals with intellectual or developmental disabilities.
- Provided transportation services to enhance accessibility and participation.
- Served meals to promote social engagement during community activities.
- Engaged directly with clients to foster meaningful connections and support.
Call Center Representative
National Enterprise Systems
Solon
08.2021 - 01.2022
- Managed inbound and outbound calls for efficient debt resolution.
- Collaborated with consumers and companies to settle outstanding balances.
- Operated within a full-service debt collection agency to maximize recovery efforts.
Dietary Aide/Housekeeping
Laurel of Chagrin Falls
Cuyahoga Falls
09.2019 - 08.2021
- Prepared and delivered food dishes to designated individuals and locations.
- Maintained cleanliness of work areas to ensure safe, hygienic conditions.
- Cleaned laundry area routinely, ensuring organization and tidiness.
- Folded and stored laundered items appropriately for residents and staff.
Education
High school diploma -
Garfield Heights High School
Garfield Heights, OH05.2020
High school diploma -
Cuyahoga Valley Career Center
Cuyahoga Heights, OH05.2020
Skills
- Customer service and support
- Medical records management
- ICD coding and billing
- Patient care coordination
- Communication skills
- Data analysis
- Organizational skills
- Account management
- Microsoft Office proficiency
- Technical support expertise
- Negotiation skills
- Human resources management
- Typing proficiency
- Medical office procedures
- Electronic health records management
- Medical ethics compliance (HIPAA)
- Data entry and filing
- Team collaboration
- Office equipment operation (fax, copy, telephone)
- Google Docs proficiency
- SimChart for medical office use
- Warehouse operations experience
- Basic mathematics skills
- Receptionist duties and cash handling
- Insurance verification processes
- Research capabilities
- Patient record management and scheduling
Certification
- CPR Certification
- Medical Coding Certification
- BLS Certification
- Driver's License
Timeline
Certified Medical Assistant/Receptionist
MEDcare Urgent Care
03.2025 - Current
Billing and Coding Specialist
Orthopaedic Associates, Inc
04.2024 - 01.2025
Picker/Packer
Amazon Warehouse
04.2024 - 01.2025
Medical Billing Specialist
JP RECOVERY SERVICES
01.2022 - 04.2024
DSP/Caregiver
New Leaf Residential Services
08.2021 - 08.2022
Call Center Representative
National Enterprise Systems
08.2021 - 01.2022
Dietary Aide/Housekeeping
Laurel of Chagrin Falls
09.2019 - 08.2021
High school diploma -
Garfield Heights High School
High school diploma -
Cuyahoga Valley Career Center