Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

NADIRA CHISHOLM

Providence Village,Texas

Summary

I am a dedicated Dental Assistant with 19 years of experience, recognized for my strong work ethic and commitment to enhancing patient comfort. I have cross-trained in front desk operations and have held various roles, including Office Manager, Treatment Coordinator, Orthodontic Coordinator, Travel Assistant, and Lead Dental Assistant. My skills in patient care and education promote optimal oral health outcomes. Additionally, my customer service experience and background in a warehouse environment add value to my role.

I strive to contribute to the growth and stability of the practice by building strong relationships with both patients and colleagues. Despite my extensive experience, I remain enthusiastic about learning and continue to seek opportunities for growth.

Overview

18
years of professional experience

Work History

Say Smile Dental
Frisco, Texas

Lead Dental Assistant
07.2023 - Current

Job overview

  • Provided chairside assistance to dentists during dental procedures.
  • Assisted with the setup of treatment rooms and sterilization of instruments.
  • Instructed patients on proper oral hygiene techniques and post-operative care.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving office operations and increasing profits.
  • Ensured that all necessary supplies were available for each procedure.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Coordinated office activities by communicating with other departments and staff members.
  • Assisted in the training of new dental assistants by providing guidance on protocols and processes.
  • Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
  • Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.

Dent Temp
DFW Metroplex, Texas

Travel Dental Assistant
03.2017 - 05.2023

Job overview

  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
  • Assisted with suturing wounds closed following surgical operations when necessary.
  • Ensured that all safety protocols were followed throughout the duration of each procedure.
  • Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
  • Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Provided patient education regarding preventive care, diet, oral health and plaque control.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Highly requested to return to various office surrounding DFW.

Onin Staffing
Haslet , Texas

Warehouse Worker
03.2019 - 10.2022

Job overview

  • Organized warehouse space for efficient storage of products.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Loaded pallets onto trailers for shipment.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Performed daily equipment checks to verify proper operation and minimize downtime.
  • Maintained cleanliness of work area by sweeping, dusting, organizing shelves and disposing of trash.
  • Provided assistance to other team members during peak times or when additional help was needed.
  • Operated forklifts, shelf pickers, motorized pallet jacks and tractors with zero mishaps.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

6 Day Dental and Orthodontics
Roanoke, Texas

Orthodontic Treatment Coordinator/Orthodontic Assistant
01.2018 - 10.2021

Job overview

  • Greeted patients, verified insurance information and scheduled appointments.
  • Assisted orthodontist with patient treatment plans and discussed payment options.
  • Provided patient education on the importance of proper oral hygiene.
  • Handled customer complaints in a professional manner and resolved issues promptly.
  • Collaborated with administrative staff in developing policies and procedures.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
  • Prepared bills and completed insurance forms using system software.

Spectrum Health Action
Philadelphia, PA

Patient Care Coordinator/Dental Assistant
10.2013 - 02.2016

Job overview

  • Awarded for maintaining a fully booked schedule and reduced the amount of cancellations and patient no-shows through patient outreach and customer service
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Developed and implemented organizational systems to streamline workflow processes.
  • Coordinated meetings, conferences, travel arrangements, and other special events.
  • Assisted in preparing reports by gathering data from various sources.
  • Provided administrative support to internal departments when needed.
  • Developed training programs for employees on best practices for organization.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Worked closely with dental hygienists to ensure proper services were provided to each patient.
  • Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
  • Conducted regular internal audits to ensure compliance with established standards.
  • Conducted risk assessments to identify areas of noncompliance or vulnerability.
  • Ensured timely completion of periodic reports required by regulators.
  • Participated in networking and learning opportunities to remain current with evidenced-based practices.
  • Verified documentation against compliance standards and communicated deficiencies to resolve issues.

Easy Dental
Philadelphia, Pennsylvania

Dental Office Manager
07.2007 - 10.2013

Job overview

  • Provided administrative support to management team including preparing reports and presentations.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Provided training to new hires on office policies and procedures.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.

Education

Kaplan Career Institute (Thompson Institute)

Dental Assisting Certification from Radiography Diploma, CPR Certified
12.2006

Skills

  • 4 handed dentistry
  • Packing cord
  • Digital radiographs, Intra Oral camera
  • Acrylic temporaries
  • Taking, pouring, and trimming models
  • Whitening trays
  • Essix retainers
  • Nightguards
  • Sealants
  • Taking and monitoring vitals
  • Coronal polishing
  • Preliminary impressions
  • Front office duties
  • Scheduling appointments
  • Patient check in/check out
  • Taking payment
  • Medit and iterio
  • Invisalign and 3M Aligners
  • Equipment maintenance

References

Available upon request

Timeline

Lead Dental Assistant

Say Smile Dental
07.2023 - Current

Warehouse Worker

Onin Staffing
03.2019 - 10.2022

Orthodontic Treatment Coordinator/Orthodontic Assistant

6 Day Dental and Orthodontics
01.2018 - 10.2021

Travel Dental Assistant

Dent Temp
03.2017 - 05.2023

Patient Care Coordinator/Dental Assistant

Spectrum Health Action
10.2013 - 02.2016

Dental Office Manager

Easy Dental
07.2007 - 10.2013

Kaplan Career Institute (Thompson Institute)

Dental Assisting Certification from Radiography Diploma, CPR Certified

Similar Profiles

CREATE PROFILE
NADIRA CHISHOLM