Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Nadira Edwards

Support
Zephyrhills,FL

Summary

Instructional Assistant supporting teachers with lesson setup, classroom routines, and feedback on student work. Helps keep students engaged during group activities, reinforces learning objectives, and contributes to an orderly classroom environment. Brings lesson preparation, student engagement, and assessment feedback to classroom support work.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Ultimate Medical Academy Online Operations
  • Provided consistent student assistance by answering questions and clarifying next steps.
  • Documented service interactions and updated records to support accurate case tracking.
  • Communicated policy information in a clear, professional manner to students and families.
  • Supported routine problem-solving by identifying concerns and routing issues to the appropriate team.

Direct Support Professional

Suncoast Community, Inc
  • Provided consistent direct support to individuals with special needs in home and community settings.
  • Monitored client wellbeing and reported changes promptly to supervisors and family members.
  • Used behavior redirection techniques to support calm, respectful interactions during challenging moments.
  • Assisted with personal hygiene, meal support, and household routines in a safe, dependable manner.

Assistant Teacher

School District Of Hillsborough County
  • Collaborated with the teacher to identify instructional gaps and adjust classroom support strategies.
  • Monitored student progress with assessments and adapted instruction to strengthen learning outcomes.
  • Reinforced classroom routines and redirected behavior to maintain order, discipline, and student focus.
  • Reviewed student assignments and tests, providing feedback on understanding and progress.
  • Prepared instructional materials and delivered differentiated support for students with special needs.

Substitute Teacher, K-12

ESS Southeast, LLC
2023 - Current
  • Followed classroom plans from teachers to maintain lesson continuity and reinforce core concepts during absences.
  • Used positive reinforcement and behavior redirection to keep students on task and support a productive classroom environment.
  • Maintained consistent routines and organized classroom flow to support student focus and a stable learning environment.
  • Earned repeat requests from teachers through reliable performance, strong communication, and dependable classroom support.
  • Adapted to special education needs with classroom management, differentiated instruction, and CPR and first aid awareness.

Direct Support Caregiver

Arc Nature Coast
2026 - Current
  • Provide direct support during meals, personal care, and scheduled activities with patience and consistency.
  • Follow individualized care plans to support client routines, comfort, and independence throughout the day.
  • Respond calmly to behavioral changes and use redirection techniques to maintain a supportive environment.
  • Communicate client needs clearly with supervisors, families, and team members during shift transitions.

Education

Associate of Science - Allied Health

South University
Tampa, FL

Associate of Arts - Liberal Arts

Hillsborough Community College
Tampa, FL

Skills

  • Classroom management
  • Behavior redirection
  • Instructional material preparation
  • Differentiated instruction
  • Student progress monitoring
  • Student progress monitoring
  • Effective communication
  • Collaborative teamwork
  • CPR and first aid
  • Special education support
  • Positive reinforcement

Certifications

Medical Administration certificate

PCM certificate

BAS certificate

Timeline

Associate of Arts - Liberal Arts

Hillsborough Community College

Associate of Science - Allied Health

South University

Customer Service Representative

Ultimate Medical Academy Online Operations

Direct Support Professional

Suncoast Community, Inc

Assistant Teacher

School District Of Hillsborough County

Substitute Teacher, K-12

ESS Southeast, LLC
2023 - Current

Direct Support Caregiver

Arc Nature Coast
2026 - Current
Nadira EdwardsSupport