Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nadirah Sydnor

Jacksonville

Summary

Dynamic General Manager with a proven track record at Wingstop, excelling in operations management and team leadership. Expert in inventory control and employee development, driving sales growth through exceptional guest experiences. Recognized for fostering strong team collaboration and implementing effective training programs, ensuring operational efficiency and high standards of service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Wingstop
05.2025 - 07.2025

Managed recruitment, scheduling, and training using Wingstop tools and standards.

Ensured completion of prep tasks by managers and team.

Validated inventory and managed truck orders on a daily basis.

Conducted team training sessions for new menu items.

Promoted excellent guest experience by accurately processing orders and conducting surveys.

Fostered guest relationships to drive sales growth.

Conducted safe daily countdowns while overseeing change order processes.

General Manager

Chipotle
08.2019 - 12.2024

Managed hiring, scheduling, and training of team members to ensure operational efficiency.

Inventory counted and validated daily

Truck orders

Developing managers from within the company. Training them effectively

Food safety, Guest Experience, & Anual Cash Flow was my top 3 priorities .

Conducted daily safe and cash counts.

Server

Carrabba' Italia Grill
06.2018 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Service Manager

Chipotle Mexican Grill
02.2016 - 04.2018

Leading the shift, making sure daily operations ran smooth. Communication is key

Ensured exceptional guest experience and maintained food safety standards.

Performed table touches to gather guest feedback on food quality.

Ensured accurate inventory counts at shift transitions.

Verified team outputs to ensure task completion.

Counting down safe daily , truck orders, and putting away the truck.

Crew Member

Pizza Hut
03.2013 - 04.2016
  • Worked front counter, make table and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Norview High School
Norfolk, VA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Time management
  • Team leadership
  • Staff management
  • Inventory control
  • P&L management
  • Labor cost controls
  • Employee development
  • Staffing
  • Workflow planning

Certification

Servsafe certified

Timeline

General Manager

Wingstop
05.2025 - 07.2025

General Manager

Chipotle
08.2019 - 12.2024

Server

Carrabba' Italia Grill
06.2018 - 06.2019

Service Manager

Chipotle Mexican Grill
02.2016 - 04.2018

Crew Member

Pizza Hut
03.2013 - 04.2016

Norview High School
Nadirah Sydnor