Summary
Overview
Work History
Education
Skills
Timeline
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Nadiuska S Rodriguez

Nadiuska S Rodriguez

Miami

Summary

Expert in sales and customer relationship management with experience across various sales environments. Strong communication, negotiation, and strategic planning skills drive success in sales roles. Proven track record of enhancing customer satisfaction and loyalty through effective sales strategies. Achieved significant growth in client base and revenue by identifying new opportunities and streamlining sales processes.

Overview

9
9
years of professional experience

Work History

Licensed Sales Agent

HPONE
Fort Lauderdale
08.2022 - Current
  • Converted inbound calls from potential members into successful sales transactions.
  • Achieved daily, weekly, and monthly sales targets consistently.
  • Presented products and services to effectively engage and persuade members.
  • Maintained accurate records of customer interactions and sales data in CRM.
  • Participated in ongoing training on new products, services, and sales techniques.
  • Collaborated with team members to share best practices and strategies.

Licensed Sales Agent

BETTERCARE
Miami
03.2022 - 06.2022
  • Consulted with customers to recommend optimal insurance products based on individual needs.
  • Cross-sold related insurance products to maximize customer coverage options.
  • Followed up proactively with customers to address concerns and close sales effectively.
  • Achieved monthly production goals and met minimum conversion metrics consistently.
  • Maintained personal licensing with State Departments of Insurance and completed annual certifications.
  • Secured annual certifications for carriers as mandated for compliance.
  • Overcame sales objections through effective communication and persuasive techniques.

Senior Licensed Sales Agent

HolaDoctor
Miami
06.2018 - 01.2022
  • Managed inbound calls from potential and current members regarding ACA health insurance enrollment.
  • Assessed members' health and financial situations to identify optimal plans.
  • Completed and submitted online applications for health insurance and ancillary products.
  • Contacted individuals regarding late payments to ensure timely resolution.
  • Executed various administrative duties to support operational efficiency.
  • Maintained flexibility in the assignment of programs to meet dynamic needs.

Customer Service Representative

Simply Health Insurance
Miami
01.2018 - 05.2018
  • Provided accurate information regarding insurance benefits, provider contracts, eligibility, and claims through telephone and written correspondence.
  • Analyzed customer inquiries to deliver effective solutions and troubleshoot issues.
  • Operated PC/image station for data extraction, documentation, and database updates.
  • Documented inquiry outcomes meticulously for tracking and analysis purposes.
  • Cultivated positive customer relations by coordinating with various company functions to address inquiries promptly.

Health Sales Agent

Blue Cross and Blue Shield
Miami
08.2016 - 12.2017
  • Managed incoming calls and leads from potential health insurance buyers.
  • Sold ACA plans providing substantial subsidies to eligible customers.
  • Promoted short-term plans for individuals not qualifying for subsidies.
  • Marketed dental and ancillary products to enhance customer options.

Education

Diploma -

Coral Park Senior High
Miami, FL
01.1998

Skills

  • Bilingual Spanish speaker
  • CRM software proficiency
  • Insurance compliance expertise
  • Data documentation skills
  • Microsoft Office proficiency
  • Typing speed of 45 wpm

Timeline

Licensed Sales Agent

HPONE
08.2022 - Current

Licensed Sales Agent

BETTERCARE
03.2022 - 06.2022

Senior Licensed Sales Agent

HolaDoctor
06.2018 - 01.2022

Customer Service Representative

Simply Health Insurance
01.2018 - 05.2018

Health Sales Agent

Blue Cross and Blue Shield
08.2016 - 12.2017

Diploma -

Coral Park Senior High

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Nadiuska S Rodriguez