Nadiyah Diaz
Lorain,OH
Summary
Dynamic Training Coordinator with a proven track record at Riddell, enhancing employee skills and achieving organizational goals through effective training programs. Excelled in youth development at Boys and Girls Club, demonstrating exceptional verbal communication and Microsoft Excel proficiency. Notably improved training participation by over 30%, showcasing a unique blend of customer service excellence and meticulous documentation skills.
Overview
7
7
years of professional experience
Work History
Training Coordinator
Riddell
02.2020 - Current
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
Youth Development Professional
Boys and Girls Club
10.2021 - 04.2022
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
Sales Associate
Nordstrom Rack
05.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Walmart
07.2018 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Retail Sales Associate
JCPenney
08.2017 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Clearview High School
05.2019
Skills
- Verbal and written communication
- Virtual Training
- Training material updates
- New hire on-boarding
- Customer Service
- Data Entry
- Microsoft/Excel work
- Youth Development
- Documentation and Recordkeeping
Timeline
Youth Development Professional
Boys and Girls Club
10.2021 - 04.2022
Training Coordinator
Riddell
02.2020 - Current
Sales Associate
Nordstrom Rack
05.2019 - 03.2020
Cashier
Walmart
07.2018 - 05.2019
Cashier/Retail Sales Associate
JCPenney
08.2017 - 07.2018
High School Diploma -
Clearview High School
Similar Profiles
Kathryn FryeKathryn Frye
LEGAL ASSISTANT at STEDMAN & RIDDELL DBA THE RIDDELL LAW GROUPLEGAL ASSISTANT at STEDMAN & RIDDELL DBA THE RIDDELL LAW GROUP
Grecia V. RiveraGrecia V. Rivera
Inspector/Quality Control Inspector at ALL AMERICAN SPORTS RIDDELLInspector/Quality Control Inspector at ALL AMERICAN SPORTS RIDDELL
Ryan ConsiglioRyan Consiglio
Regional Sales Representative at Riddell SportsRegional Sales Representative at Riddell Sports