Proactive and results-driven Supply Chain Analyst with over 8 years of experience leading innovative initiatives to optimize supply chain efficiency. Proficient in implementing predictive analytics models within SAP SCM systems and leveraging Key Performance Indicators (KPIs) such as perfect order fulfillment rate, on-time delivery rates, and inventory turnover ratio to meticulously evaluate performance and uncover enhancement opportunities. These efforts resulted in a 30% increase in customer satisfaction and a 20% reduction in operational costs. Dedicated to taking initiative, delivering tangible results, and fostering continuous improvement in supply chain operations.