Na'Donte Jones
Syracuse,NY
Summary
Accomplished Master plumber and CEO of NJ Jones Plumbing, recognized for enhancing customer satisfaction and implementing preventive maintenance programs. Skilled in pipe fitting and project management, I excel in team building and troubleshooting complex plumbing issues, consistently delivering high-quality results and fostering strong client relationships.
Overview
32
32
years of professional experience
Work History
Plumber
NJ Jones Plumbing
01.2014 - Current
- Contributed to the company's reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Journeyman Plumber
DBR Plumbing Inc
01.2006 - 10.2009
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
Plumber Foreman
Syracuse Plumbing Inc
04.1993 - 11.2003
- Enhanced team productivity by providing consistent guidance, support, and training to junior plumbers.
- Implemented preventive maintenance programs which led to fewer system failures and reduced downtime for clients.
- Collaborated effectively with cross-functional teams to ensure seamless integration of plumbing systems into building designs.
- Assisted in the design and installation of energy-efficient plumbing systems, resulting in cost savings for clients and reduced environmental impact.
Education
MBA - Plumbing
BOCES
Syracuse, NY06-1993
Skills
- Pipe fitting
- Leak detection
- System installation
- Troubleshooting techniques
- Financial management
- Project management
- Workforce planning
- Team building
Timeline
Plumber
NJ Jones Plumbing
01.2014 - Current
Journeyman Plumber
DBR Plumbing Inc
01.2006 - 10.2009
Plumber Foreman
Syracuse Plumbing Inc
04.1993 - 11.2003
MBA - Plumbing
BOCES
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