Nadra Nour
Beachwood,Ohio
Summary
Dedicated PharmD with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Graduate Intern
University Hospitals Cleveland Medical Center
07.2022 - 10.2023
- Telehealth Rotation/Ambulatory Care Rotation
- Transition of Care/Medication Reconciliation Rotation
- Meds to Beds Rotation
- Clinical and Ambulatory Rotation
- Leadership and Management Rotation
- Patient-Centered Dispensing and Community Pharmacy Staffing
- Participated in assigned educational conferences, rotations, period testing and advisor meetings.
- Excellent communication skills, both verbal and written.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Advised patients on medication side effects and contraindications and explained proper administration.
Pharmacy Intern
Costco Pharmacy #140
12.2021 - 05.2022
- Patient counseling regarding usage of medicine, side effects, interactions, contraindications, and over-the-counter products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
- Counseled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Pharmacy Intern/APPE Community Rotation
Longs Drugs/CVS Health Pahoa
07.2021 - 08.2021
- Counseled patients regarding the proper use of medications, adverse drug reactions, drug interactions, and managing their disease states to ensure safety and efficacy.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Followed department policies, procedures and best practices for pharmacy operations.
- Used pharmacy software to enter prescription and insurance information.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Communicated closely with patients, ensuring medical information was kept private.
- Consulted with providers on refill requests, affordable alternatives, prior authorizations.
- Administered vaccines including COVID vaccine.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Intern/IPPE Retail Rotation
Pahoa Pharmacy
06.2019 - 07.2019
- Effectively counseled patients on medication use.
- Compounding of capsules, creams, suppositories, lozenges, ointments, sublingual drops, and oral suspensions under the supervision of the pharmacist.
- Provided accurate screenings to avoid health complications including allergic reactions and negative medication interactions.
- Prepared Medications for inspection by the pharmacist.
Regulatory Pharmacist
Al-Lahaway Medical Group/Sudan
09.2011 - 10.2012
- Obtained authorization for registration and marketing of company medicines.
- Post-approval surveillance activities such as safety updates, licensing applications for prescribing information, new clinical uses or new formulations.
- Act as the link between the company and the local regulatory authorities on matters relating to the quality, safety, and efficacy issues of drugs.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Managed internal, external and crisis communications.
- Collaborated with production team to coordinate advertisements and promotions.
- Defined and achieved project and overall organizational vision, strategies and tactics.
- Researched, negotiated, implemented and tracked advertising and public relations activities.
Medical Science Liaison
Liana Medical Company/Sudan
01.2010 - 08.2011
- Created presentations and organized conferences for doctors, practice staff, and nurses in hospitals and in retail.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Recognized trends within territory and industry to create proactive plans.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Pharmacist
Well Care Pharmacy/Sudan
10.2010 - 07.2011
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
Pharmacy Intern/Sudan
Mekka Eye Hospital
10.2010 - 04.2011
- Prepared eye suspensions and eye drops for patients.
- Assessed appropriateness of patient medication use while in the hospital and for discharge.
- Worked closely with doctors to ensure the correct dosage of medication to make sure no drug interactions were present.
- Educated patients about individual treatment plans and potential side effects.
- Worked with insurance companies to solve coverage concerns and submit insurance claims.
- Counseled patients on new medications and OTC products.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacy Intern/Sudan
Sudan Hospital
03.2010 - 09.2010
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Assisted clients in enrolling and re-engaging in appropriate medical care.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
Pharmacy Intern
Burhan Pharmacy/Sudan
05.2009 - 09.2009
- Worked in a team environment under supervision with a team of Pharmacists.
- Learned how to read and dispense prescriptions, entered them into a pharmacy computer system, and prepared the medication for inspection by the pharmacist.
- Processed prescriptions and dispensed prescribed medications to patients.
- Provided counseling and education for patients regarding medication side effects and symptoms.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
Pharmacy Intern/Sudan
General Corporation for Medical Supplies
05.2009 - 08.2009
- Ensured proper quality assurance standards were met.
- Assisted the Quality Assurance Manager with internal and external inspections.
- Ensured assigned workloads were completed effectively.
- Worked within the company budget and assisted with budget planning.
- Ensured problems were handled efficiently according to company policies.
- Managed waste disposal of materials.
- Verified the accuracy of weighed materials for production batches.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Pharmacy Intern
Wafra Pharmaceutical Industry
06.2007 - 07.2007
- Ensured drugs produced by pharmaceutical companies underwent rigorous quality assurance testing and follow-up procedures.
- Worked with raw chemical materials or manufactured products ensuring they met expected quality standards through various stages of manufacturing by chemical and physical testing techniques.
- Conducted laboratory research by evaluating the quality of drug products and packaging components.
- Tested drug efficacy, safety, quality, and compliance.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Education
Bachelor of Arts - Pharmaceutical Sciences
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Hilo, HI05.2022
Associate of Applied Science - Graduate Certificate of Healthcare Leadership
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Hilo, HI05.2022
Ph.D. - PharmD
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Hilo, HI05.2022
Associate of Applied Science - Diploma of Management of NGOs
University of Medical Science And Technology
Sudan11.2011
Bachelor of Science - Pharmacy
Ahfad University For Women, Sudan
Sudan03.2009
Associate of Applied Science - Rural Health
Ahfad University For Women, Sudan
Sudan03.2004
Skills
- Medication Distribution
- Medication Preparation
- Drug Safety
- Medication Dispensing
- Drug Utilization Review
- Regulatory Compliance
- Pharmacy Management Support
- Medication Therapy Management
- Patient Education and Counseling
- HIPAA Guidelines
- Regulatory Requirements
- Dispensing Medications
Accomplishments
- DKICP Alumni Association Scholarship-University of Hawaii Foundation
- Walgreens Diversity Scholarship- University of Hawaii Foundation
- Dean's List-The Daniel K. Inouye College of Pharmacy
Advanced Pharmacy Practice Experience
- Community Rotation-CVS Pharmacy, 07/2021, 08/2021, Pahoa, Hawaii
- Administration Elective/ Management Rotation-Remote,08/2021, 09/2021, Hilo,Hawaii
- Hospital Rotation- Hilo Medical Center,09/2021, 11/2021,Hilo,Hawaii
- Acute Medicine Rotation- Hilo medical Center, 11/2021, 12/2021, Hilo,Hawaii
- Ambulatory Care Rotation-Hawaii Family Health, 01/2022, 02/2022, Hilo,Hawaii
- Cannabis Elective Rotation-Big Island Grown, 02/2022, 03/2022, Hilo,Hawaii
Introductory Pharmacy Practice Experience
- Introduction to Community Pharmacy-Pahoa Pharmacy, 07/2019, 08/2019, Pahoa, Hawaii
Poster And Presentations
Antibacterial and Analgesic Activity of Acatia Nilotica Plant, 03/2009, Dr. Tarig Alhadeya, BSC of Pharmacy, Nadra Nour
Professional Memberships
Phi Delta Chi (PDC), 08/2019, Present, Gamma Theta
Certificates And Licensures
- Basic Life Support for Healthcare Providers, 09/2022, American Red Cross
- Pharmacy-Based Immunization Delivery Certification, 01/2019, American Pharmacists Association Immunization Program
- Registered Pharmacist License, 6872, 09/2009, Sudan Medical Council
- Pharmacy Intern Permit, T181019032, 10/2018, Hawaii Board of Pharmacy
- Blood Borne Pathogens, 04/2021, Pharmacist's Letter
- HIPAA Privacy Training, 04/2021, Pharmacist's Letter
- HIPAA Security, 04/2021, Pharmacist's Letter
- COVID 19 Training, 09/2020, Pharmacist's Letter
- Medicare Fraud, Waste, and Abuse, 04/2021, Pharmacist's Letter
Leadership Experience
- Senator at Large, The University of Hawaiʻi at Hilo Student Association (Student Government), 08/2020-05/2022 (UHHSA): Attended weekly meetings and ensured UHHSA's mission is fulfilled., Served as a smooth, accountable, representative, and stable voice for all students., Provided a vehicle for student involvement, Implemented a co-curricular programs and events to enrich student life
- Graduate Senator, The University of Hawaiʻi at Hilo Student Association (Student Government), 10/2019, 08/2020 (UHHSA): Advocated on behalf of my fellow students, Acted as a liaison between graduate students and the UHHSA Senate, UH Hilo administration, and state legislators., Collaborated with other students in hosting activities, workshops, and community service activities for students to learn more about practicing sustainability, composting, and growing home gardens.
Community Service
- Hilo Medical Center, DKICP, 12/2020 /04/2021, COVID-19 Vaccine Mass Clinic Volunteer
- Operation Christmas Child, PDC, 11/2018, 11/2019, 11/2020, Gathered donations for the purchase of toys and other items
- Hilo Missionary Church Homeless Outreach, PDC, 10/2018, 10/2019, 10/2020, Prepared and distributed food to the homeless in downtown Hilo
- University of Hawaii 5th Annual Fitness Day Fair, APhA-ASP, 10/2019, Presented educational booth to the public about Diabetes and pre Diabetes
- The Daniel K. Inouye College of Pharmacy 10th Annual Health Fair, DKICP, 10/2018, Presented educational booth to the public about Parkinson's disease
- Senior Awareness Day, DKICP, 10/2018, Informed senior citizens at Kamana Senior Center about polypharmacy
- Stop Flu in School, DKICP, 10/2018, Helped organize and direct children at Waiakea Elementary School to receive their flu shots
- Rural Extension Program, Ahfad University for Women, 12/2004, Educated the community in Al-Hibeika village on various health related topics including STDs, FGM, and nutrition.
Certification
- Basic Life Support for Healthcare Providers Sep 2018-Sep 2022-American Red Cross
- Pharmacy-Based Immunization Delivery Certification Jan 2019 -American Pharmacists Association Immunization Program
- Registered Pharmacist License No. 6872 Sep 2009-Sudan Medical Council
- Pharmacy Intern license (Hawaii, and Ohio)
- Blood Borne Pathogens
- HIPAA Privacy Training
- HIPAA Security
- COVID 19 Training
- Medicare Fraud, Waste, and Abuse
Affiliations
- Phi Delta Chi (PDC)- Gamma Theta Chapter
Languages
Arabic
Native or Bilingual
Turkish
Professional Working
English
Native or Bilingual
Timeline
Pharmacy Graduate Intern
University Hospitals Cleveland Medical Center
07.2022 - 10.2023
Pharmacy Intern
Costco Pharmacy #140
12.2021 - 05.2022
Pharmacy Intern/APPE Community Rotation
Longs Drugs/CVS Health Pahoa
07.2021 - 08.2021
Pharmacy Intern/IPPE Retail Rotation
Pahoa Pharmacy
06.2019 - 07.2019
Regulatory Pharmacist
Al-Lahaway Medical Group/Sudan
09.2011 - 10.2012
Pharmacist
Well Care Pharmacy/Sudan
10.2010 - 07.2011
Pharmacy Intern/Sudan
Mekka Eye Hospital
10.2010 - 04.2011
Pharmacy Intern/Sudan
Sudan Hospital
03.2010 - 09.2010
Medical Science Liaison
Liana Medical Company/Sudan
01.2010 - 08.2011
Pharmacy Intern
Burhan Pharmacy/Sudan
05.2009 - 09.2009
Pharmacy Intern/Sudan
General Corporation for Medical Supplies
05.2009 - 08.2009
Pharmacy Intern
Wafra Pharmaceutical Industry
06.2007 - 07.2007
Bachelor of Arts - Pharmaceutical Sciences
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Associate of Applied Science - Graduate Certificate of Healthcare Leadership
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Ph.D. - PharmD
The Daniel K. Inouye College of Pharmacy, The University of Hawaii At Hilo
Associate of Applied Science - Diploma of Management of NGOs
University of Medical Science And Technology
Bachelor of Science - Pharmacy
Ahfad University For Women, Sudan
Associate of Applied Science - Rural Health
Ahfad University For Women, Sudan
- Basic Life Support for Healthcare Providers Sep 2018-Sep 2022-American Red Cross
- Pharmacy-Based Immunization Delivery Certification Jan 2019 -American Pharmacists Association Immunization Program
- Registered Pharmacist License No. 6872 Sep 2009-Sudan Medical Council
- Pharmacy Intern license (Hawaii, and Ohio)
- Blood Borne Pathogens
- HIPAA Privacy Training
- HIPAA Security
- COVID 19 Training
- Medicare Fraud, Waste, and Abuse
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