Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Generic
Nadrae Gass

Nadrae Gass

Philadelphia,PA

Summary

I am detail-oriented, with excellent people skills looking to apply my diversified background and skills to an entry level position. Ambitious team player with polished communication skills: verbal, written interpersonal and rapport building. I am very adaptable; I can work efficiently in stressful situations and be extremely helpful. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Cleaner

Craigslist
05.2024 - 08.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Cashier Manager

Pete's Pizza
03.2023 - 07.2024
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.

Warehouse Worker

UPS
03.2022 - 04.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50-60 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.

Warehouse Worker

CT Commercial Paper
05.2020 - 08.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Cashier

ShopRite
03.2020 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Warehouse Worker

FishisFast
02.2019 - 05.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50-60 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Security Officer

Monahan Security
10.2018 - 11.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Retail Stock Clerk

BJ's Wholesale
07.2018 - 10.2018
  • Maintained a safe and clean work environment through regular cleaning tasks and hazard identification.
  • Achieved faster restocking times by unloading deliveries quickly, sorting products accurately, and placing them in designated storage areas.
  • Streamlined stock checking process during regular audits leading to quicker completion of inventory counts.
  • Received positive feedback from supervisors for consistently meeting deadlines for restocking projects.

Housekeeper

Doubletree By Hilton
07.2018 - 10.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Deli Clerk

BJ's Wholesale
07.2017 - 07.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.

Education

A Certificate in Nursing - Nursing

Wilmington Job Corps
Wilmington, DE
05-2016

Diploma -

Central Davidson High
Lexington, NC
02-2016

Skills

  • Conversation Starter
  • Multi-task
  • Dependable
  • Computer Knowledge
  • Reliable
  • Hospitality and Accommodation
  • Stocking and Replenishing
  • Cash Register Operation
  • Equipment Safety
  • Loading and Unloading
  • Time management
  • Reliability and punctuality

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offHealthcare benefitsPaid sick leave401k matchTeam Building / Company RetreatsPersonal development programs

Timeline

Cleaner

Craigslist
05.2024 - 08.2024

Cashier Manager

Pete's Pizza
03.2023 - 07.2024

Warehouse Worker

UPS
03.2022 - 04.2023

Warehouse Worker

CT Commercial Paper
05.2020 - 08.2020

Cashier

ShopRite
03.2020 - 06.2020

Warehouse Worker

FishisFast
02.2019 - 05.2019

Security Officer

Monahan Security
10.2018 - 11.2018

Retail Stock Clerk

BJ's Wholesale
07.2018 - 10.2018

Housekeeper

Doubletree By Hilton
07.2018 - 10.2018

Deli Clerk

BJ's Wholesale
07.2017 - 07.2018

A Certificate in Nursing - Nursing

Wilmington Job Corps

Diploma -

Central Davidson High

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Nadrae Gass