Nadya Cortez
Indianola
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
5
5
years of professional experience
Work History
Lifeguard
Indianola Wellness Campus
09.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Supervisor
Denison Aquatic Center
04.2020 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor's - Pre-Law
Simpson College
Indianola, IA04-2028
High School Diploma -
Denison High School
Denison, IA05-2024
Skills
- Strong communicator
- CPR and AED training
- Effective problem-solver
- Leadership qualities
- Attention to detail
- Public speaking
Languages
Spanish
Professional Working
Timeline
Lifeguard
Indianola Wellness Campus
09.2024 - Current
Supervisor
Denison Aquatic Center
04.2020 - 08.2024
Bachelor's - Pre-Law
Simpson College
High School Diploma -
Denison High School
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