Nadya Fancher
Colorado Springs,CO
Summary
Results-driven underwriting professional with solid background in risk assessment and financial analysis. Known for strong collaboration skills and commitment to achieving high-quality results. Effective at adapting to evolving market conditions and utilizing analytical tools to support decision-making.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Underwriter
Progressive
06.2025 - Current
- Underwrite personal auto policies by evaluating risk, determining coverage, and setting pricing. Analyze driving records and claims history to support underwriting decisions. Manage a book of business to maintain profitability and compliance. Handle complex cases and provide guidance to fellow underwriters.
- Full Time (40 Hours), Remote
Research and Testing Specialist
Progressive
09.2024 - 06.2025
- Responsible for sales and customer service with new, prospective and existing customers. Participated in pilot programs designed to improve customer experience and Progressive results.
- Full Time (40 Hours), Remote
Service Consultant Associate
Progressive
01.2024 - 09.2024
- Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products.
- Full Time (40 Hours), Remote
Lead Child and Youth Program Assistant (Level 5) CY-02
Department of Defense, Child Development Center
Fort Johnson, Louisiana
06.2023 - 12.2023
- Lead childcare and youth programs, ensuring the safety and well-being of participants during daily operations as well as on fieldtrips, outings, and special events. Coordinated age-appropriate recreational and education activities, fostering an inclusive environment. Provided direct supervision, mentorship, and training to program staff. Established positive relationships with parents, guardians, community members, and coworkers. Ensured compliance with Department of Defense regulations and policies.
- Full Time (40 Hours)
Child Care Director
First Assembly Christian Academy
Leesville, Louisiana
09.2019 - 01.2023
- Providing visionary leadership and strategic direction to the daycare facility, overseeing all operations. Managed a team of childcare professionals, including hiring, training, and performance evaluations. Monitored and maintained high standards of care, safety, and hygiene within the facility. Continuously assessed and improved daycare programs and services to meet the evolving needs of children and families. Ensured compliance with all state and local regulations and licensing requirements, maintaining a safe and nurturing environment for children and youth. Fostered positive relationships with parents through effective communication and addressing their concerns and feedback. Managed the daycare’s and school’s budget, including cost control measures, resource allocations, employee payroll, and processing receipts, deposits, and disbursement of account funds. Excellent performance of office routines and practices associated with a productive, busy, and effortlessly run facility.
- Full Time (40 Hours)
Customer Service Representative
AT&T
Lafayette, Louisiana
04.2017 - 11.2018
- First point of contact for resolving inquiries, troubleshooting technical issues, and ensuring customer satisfaction. Investigate and resolve customer issues by identifying root causes, escalating when necessary, and following up to ensure complete satisfaction. Maintain accurate records of customers interactions, including detailed notes and service requests, in AT&T’s computer systems.
- Full Time (40 hours)
Education
High School Diploma -
Rosepine High School
Rosepine, Louisiana05.2006
Skills
- Training and mentoring
- Analyzing data
- Relationship building
- Risk evaluations
- Typing speed: 60 WPM
- Microsoft office
- Underwriting guidelines
- Quality assurance
- Data collection
- Documentation
- Time management
- Decision-making
- Teamwork
- Critical thinking
- Attention to detail
- Budgeting and finance
- Staff management
- Facility management
- Administrative functions
- Multitasking
- Professionalism
Accomplishments
- Managed a high-volume workload while consistently meeting turnaround time and quality standards.
- Maintained strong underwriting accuracy while adhering to state and company guidelines.
- Consistently ranked in the top 10% of underwriters based on performance, quality, and productivity metrics.
Certification
- Child Development Associate (CDA) / National Certification
- Property and Casualty Producer License / Colorado State
Timeline
Senior Underwriter
Progressive
06.2025 - Current
Research and Testing Specialist
Progressive
09.2024 - 06.2025
Service Consultant Associate
Progressive
01.2024 - 09.2024
Lead Child and Youth Program Assistant (Level 5) CY-02
Department of Defense, Child Development Center
06.2023 - 12.2023
Child Care Director
First Assembly Christian Academy
09.2019 - 01.2023
Customer Service Representative
AT&T
04.2017 - 11.2018
High School Diploma -
Rosepine High School