Nadya Martinez
Beaumont,CA
Summary
Highly Motivated, enthusiastic, and dedicated professional with four years of patient-focused experience in the medical industry. Excellent communication skills, competent, eager to learn new skills and a great team player
Overview
6
6
years of professional experience
Work History
Career Service Specialist
UEI -
Ontario, CA
07.2023 - Current
- Conducted workshops for students on topics such as resume writing, interviewing techniques, and job search strategies.
- Devised and oversaw job fairs and career events.
- Assisted students in developing career plans and identifying job opportunities.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Closed files for individuals upon satisfactory completion of program services.
Surgery Scheduler
Archibald Surgery Center Chaparral Medical Group
Rancho Cucamonga, CA
10.2022 - 04.2023
- Check patient insurance and collected pre-authorizations from providers.
- Work with operating facilities to schedule procedures on behalf of numerous General and specialty surgeons such as Opthalmologists, Gastrointerologists, Orthopedics and Pain Management.
- Gather current medical information and reviewed histories to gather details for surgeons.
- Manage patient check-in and check-out procedures and processed payments.
- Collaborate and establish strong working relationships with physicians, supervisors and colleagues.
- Check physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
- Prepare new charts, update existing charts and manage records transfers between offices.
Office Supervisor
Dr.Robles Dermatology Chaparral Medical Group
Rancho Cucamonga, CA
06.2019 - 10.2022
- Directed and oversaw office personnel activities.
- Managed office inventory and placed new supply orders.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Ensured Proper CPT codes are billed to patients and insurance Companies.
- Prepared patient charts
- Ran Insurance Eligibility and insured Patient had proper authorization from Medical group prior to appointment
- Scheduled high volumes of patients
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Front Office Receptionist
Haven Urgent Care Chaparral Medical Group
Rancho Cucamonga, CA
10.2020 - 03.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted incoming patients and verified paperwork to manage smooth intake process
- Verified Insurance
Education
High School Diploma -
Bloomington High School
Bloomington, CA01-2015
Skills
- Office workflow support
- Copay collecting
- Insurance pre-certifications
- Checking in patients
- Conflict resolution
- Friendly, positive attitude
- Data Entry
- Multi-line telephone skills
- Career counseling
- Workshop facilitation
- Employer outreach
References
References available upon request.
Timeline
Career Service Specialist
UEI -
07.2023 - Current
Surgery Scheduler
Archibald Surgery Center Chaparral Medical Group
10.2022 - 04.2023
Front Office Receptionist
Haven Urgent Care Chaparral Medical Group
10.2020 - 03.2021
Office Supervisor
Dr.Robles Dermatology Chaparral Medical Group
06.2019 - 10.2022
High School Diploma -
Bloomington High School
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