Nadya Sterling

• Handled billing and payment issues by following guidelines and resolving disputes.

• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.

• Counted, measured, and compounded medications following standard procedures.

• Communicated directly with doctors offices via telephone, fax and email.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Trained new associates in company policies and procedures, fostering a supportive work environment.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Processed customer orders and accurately handled payment transactions.

• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

• Trained new cashiers, enhancing team efficiency and accuracy in transactions.