Summary
Overview
Work History
Education
Skills
Timeline
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Nady Isaac Lufuluabo

Fort Worth,USA

Summary

Motivated and detail-oriented Computer Information Systems major with a concentration in Cybersecurity, seeking an internship to gain hands-on experience in cybersecurity. Equipped with foundational knowledge in network security, vulnerability management, data analysis, and compliance standards such as Common Vulnerabilities and Exposures, Common Vulnerability Scoring System, Open Web Application Security Project, National Institute of Standards and Technology. proficient in gathering, analyzing, and reporting data, and other reporting tools to generate insightful reports and presentations

Overview

5
5
years of professional experience

Work History

Helpdesk support

The City of God Community Church
Saginaw, USA
01.2024 - Current
  • Provided first-line technical support, troubleshooting hardware, software, and network issues
  • Configured and managed Vmix software for live-streaming services, optimizing the user experience and ensuring uninterrupted broadcasts
  • Collaborated with team members and provided ongoing technical training on new software, tools, and troubleshooting processes
  • Developed and implemented procedural improvements that enhanced operational efficiency and reduced overhead costs
  • Prepared and maintained detailed documentation for issue resolution, optimizing the help desk knowledge base

Electronics Technician 1

FedEx
Fort Worth, USA
03.2020 - 09.2023
  • Installed, configured, and maintained IT equipment and software, ensuring all devices met setup and functionality standards
  • Performed routine hardware maintenance and troubleshooting, resolving issues down to the component level to maximize equipment reliability
  • Collaborated with Quality Control and Original Equipment Manufacturers (OEM) to address product setup, testing, and functionality, improving product lifecycle management
  • Used eMaint CMMS for tracking work orders, scheduling preventive maintenance, managing assets, and maintaining inventory records, optimizing workflow and resource allocation
  • Conducted in-depth analysis of customer feedback to identify and address potential design flaws, leading to quality improvements

Education

Bachelor of Science - Computer Information Systems with a Cybersecurity Concentration

Texas A&M University - Central Texas
Killeen, TX
05.2026

Skills

  • Cybersecurity
  • Vulnerability Assessment & Mitigation
  • Network Security & Risk Analysis
  • Familiarity with Industry Standards (CVE, CVSS, OWASP, NIST)
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Technical Documentation & Process Improvement
  • Project Coordination & Workflow Optimization
  • Programming & Scripting (Python, PowerShell)
  • Malware Detection & Incident Response
  • Ethical Hacker

Timeline

Helpdesk support

The City of God Community Church
01.2024 - Current

Electronics Technician 1

FedEx
03.2020 - 09.2023

Bachelor of Science - Computer Information Systems with a Cybersecurity Concentration

Texas A&M University - Central Texas
Nady Isaac Lufuluabo