Nadyr Arenivar
Summary
Dynamic and detail-oriented professional with experience at CVS/caremark, excelling in customer service and problem-solving. Proven ability to manage high call volumes while maintaining professionalism. Skilled in order fulfillment and cash handling, consistently contributing to team success and enhancing customer satisfaction through effective communication and teamwork.
Overview
8
8
years of professional experience
Work History
Associate
Lowe's Distribution Center
03.2021 - 02.2023
- Received loads, checked merchandise and tagged with warehouse IDs.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Prepared boxes, pallets and crates for outgoing shipments.
- Documented inventory movements in WMS using handheld scanners.
Team Member
Chick-fil-A
01.2018 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
QMAP
Grace Point Senior Care Community
03.2017 - 01.2018
- Provided compassionate care to patients while administering medications, addressing concerns, and answering questions promptly.
- Adhered strictly to federal regulations regarding controlled substances management, documenting all transactions meticulously for accountability purposes.
- Monitored vital signs before administering specific medications as required per protocol or physician instructions for enhanced safety precautions.
- Collaborated with healthcare team members to provide comprehensive patient care and ensure optimal medication management.
Customer Care Representative
CVS/caremark
06.2015 - 02.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Logged call information and solutions provided into internal database.
Education
High School Diploma -
Platte Valley High School
Kersey, COSkills
- Effective Time Management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Courteous and professional
- Oral communication
- EMR charting
- Problem-solving
- Reliable and punctual
- HIPAA compliance
- Multitasking and organization
- Phone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Associate
Lowe's Distribution Center
03.2021 - 02.2023
Team Member
Chick-fil-A
01.2018 - 08.2019
QMAP
Grace Point Senior Care Community
03.2017 - 01.2018
Customer Care Representative
CVS/caremark
06.2015 - 02.2017
High School Diploma -
Platte Valley High School
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