Summary
Overview
Work History
Education
Skills
Reading, and Exploring New Things
Languages
Timeline
BusinessDevelopmentManager
Nanigie Mendez

Nanigie Mendez

Brooklyn,NY

Summary

Proven Bilingual Administrative Assistant with a track record of enhancing operational efficiency at DocGo. Excelled in document translation and verbal communication, improving service delivery by 20%. Skilled in fostering positive relationships and streamlining onboarding processes, demonstrating exceptional file management and interpersonal abilities.

Overview

4
4
years of professional experience

Work History

Bilingual Administrative Assistant

DocGo
11.2023 - Current
  • Register guests into computer systems.
  • Direct guest, patient's, clients and staff members to the correct resources and escort when necessary.
  • Prepared correspondence for internal and external recipients, maintaining professionalism in tone and style while effectively conveying messages.
  • Supported management in decision-making processes by gathering relevant data and presenting findings in a clear, concise manner.
  • Facilitated onboarding process for new employees, providing initial training materials in both languages as needed.
  • Developed strong relationships with vendors through effective communication skills, resulting in improved service delivery times or cost reductions where possible.

SYEP Employee

SYEP
07.2024 - 08.2024
  • Collaborated with fellow SYEP employees to create a positive and inclusive environment for all participants.
  • Green Data/Business Analytics
  • Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
  • Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
  • Ensured compliance with safety protocols during all program activities to minimize potential risks or hazards for participants and staff alike.

Crew Member

McDonald's
07.2020 - 11.2023
  • Worked cashier, kitchen, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Great communication skills
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

No Degree - Business Administration

CUNY Medgar Evers College
Brooklyn, NY
05.2026

Skills

  • Bilingual (Spanish)
  • Document Translation
  • File Management
  • Spreadsheet Creation
  • Verbal Communication
  • Data Entry

Reading, and Exploring New Things

Reading allows me to dive into different worlds, ideas, and perspectives, constantly expanding my knowledge and imagination. It's a way to relax while also stimulating my mind. Exploring new things, whether it's places, activities, or ideas, satisfies my curiosity and keeps life exciting. Together, these hobbies help me grow, learn, and experience life in a richer, more meaningful way.

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

SYEP Employee

SYEP
07.2024 - 08.2024

Bilingual Administrative Assistant

DocGo
11.2023 - Current

Crew Member

McDonald's
07.2020 - 11.2023

No Degree - Business Administration

CUNY Medgar Evers College

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Nanigie Mendez