Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naeem McCastle

Kenmore,NY

Summary

Highly skilled Back of House Manager with background in overseeing kitchen operations, managing staff members, and maintaining high quality control standards. Strengths include strong leadership skills, ability to work under pressure while maintaining efficient workflow and excelling at multitasking. Demonstrated success in improving operational efficiency, reducing food waste and enhancing customer satisfaction in previous roles.

Overview

2
2
years of professional experience

Work History

Back of House Manager

North End Bar & Grill
Buffalo, ny
07.2024 - Current
  • Resolved customer complaints regarding food quality or service issues.
  • Supervised daily prep work for all kitchen stations.
  • Coordinated with front of house staff to ensure timely meal service delivery.
  • Ensured compliance with health department regulations and safety standards.
  • Created weekly schedules for back of house staff members.
  • Investigated any discrepancies between actual inventory levels versus what is reported on invoices.
  • Organized and monitored inventory levels to ensure efficient ordering of supplies.
  • Implemented cost-saving measures to reduce operational expenses.
  • Provided guidance and support to team members during peak business hours.
  • Assisted in the recruitment, selection, hiring, training, and development of back of house personnel.
  • Managed and trained staff in proper food safety, sanitation, and kitchen operations.
  • Monitored food preparation methods to maintain high quality standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Delegated work to staff, setting priorities and goals.

Line Cook

Hot Mama's Canteen
Buffalo , NY
07.2023 - 07.2024
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Stocked and restocked kitchen supplies as needed.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Cooked multiple orders simultaneously during busy periods.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

Education

High School Diploma -

Amherst Central High School
Buffalo
06-2010

Skills

  • Inventory management
  • Food safety compliance
  • Cost control measures
  • Staff scheduling
  • Kitchen operations
  • Customer service

Timeline

Back of House Manager

North End Bar & Grill
07.2024 - Current

Line Cook

Hot Mama's Canteen
07.2023 - 07.2024

High School Diploma -

Amherst Central High School

Similar Profiles

CREATE PROFILE