Naeemhia Waddy
Cary,NC
Summary
IT professional with a background in AWS, Data Analytics and over 10 years in healthcare. Adept at leveraging technology to drive data-driven decision-making, enhance operational efficiency, and improve patient care. Proven expertise in analyzing complex data systems, identifying business opportunities, and implementing effective solutions. Strong capability in interpreting regulatory requirements and ensuring compliance. I am seeking to apply my technical skills and analytical mindset to a business analytics role to optimize processes and deliver actionable insights.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Campus Smiles at Duke University
02.2022 - Current
- Enhanced operational efficiency by analyzing practice data to streamline workflows and improve patient scheduling
- Implemented and monitored key performance indicators (KPIs) to achieve financial performance targets and optimize revenue
- Utilized QuickBooks and ADP software for accurate payroll processing and economic management.
Dental Assistant
Peak Endodontics
11.2019 - 03.2020
- Collected and entered patient data into digital systems to support accurate diagnosis and treatment planning
- Assisted in evaluating clinical data to improve patient outcomes and treatment effectiveness.
Dental Assistant
Carolina TMJ & Facial Pain Center
06.2018 - 07.2019
- Conducted comprehensive data collection for patient assessments, contributing to data-driven treatment decisions
- Analyzed and documented clinical data to support diagnostic accuracy and enhance patient care.
Office Manager
CCED
03.2016 - 03.2018
- Managed patient scheduling and coordinated treatment workflows, using data to optimize appointment scheduling and improve patient satisfaction
- Ensured high-quality customer service by analyzing feedback and implementing improvements.
Office Manager / Dental Assistant
Yeadon Dentistry LLC
05.2014 - 03.2018
- Streamlined patient registration and financial transactions through effective data management and process improvement
- Monitored and analyzed office operations to identify and resolve inefficiencies.
Patient Service Representative
The Dentist at Brinton Lake
07.2015 - 01.2016
- Coordinated patient billing and insurance verifications, using data to facilitate smooth patient interactions. Ensuring accurate data handling and process efficiency.
- Managed patient check-ins.
Dental Assistant/Receptionist
Dillon Family Dentistry
11.2009 - 07.2013
- Assisted in dental procedures and managed patient information, contributing to improved patient care through accurate data recording.
Education
Data Analytics for Business Professionals -
Wake Technical Community College
Raleigh, NC02-2025
AWS Cloud Practitioner & AWS Solutions Architect
Wake Technical Community College
Raleigh, NC05-2024
Certificate in Dentistry - Healthcare
Harris School of Business
Upper Darby, PA01-2009
Skills
- Data Analysis & Visualization
- Database Administration
- Business Intelligence Tools
- Cloud Computing & AWS
- Software Development
- Networking & Systems
- Operating Systems & Software
- Operations Management
- Compliance Monitoring
- Regulatory Compliance
- Performance Improvement
- Policy Implementation
- Financial Tracking
- Customer Relations
- Contract Negotiations
- Analytical Thinking
Certification
- AWS Cloud Practitioner - Pending
- AWS Solutions Architect - Pending
Timeline
Office Manager
Campus Smiles at Duke University
02.2022 - Current
Dental Assistant
Peak Endodontics
11.2019 - 03.2020
Dental Assistant
Carolina TMJ & Facial Pain Center
06.2018 - 07.2019
Office Manager
CCED
03.2016 - 03.2018
Patient Service Representative
The Dentist at Brinton Lake
07.2015 - 01.2016
Office Manager / Dental Assistant
Yeadon Dentistry LLC
05.2014 - 03.2018
Dental Assistant/Receptionist
Dillon Family Dentistry
11.2009 - 07.2013
Data Analytics for Business Professionals -
Wake Technical Community College
AWS Cloud Practitioner & AWS Solutions Architect
Wake Technical Community College
Certificate in Dentistry - Healthcare
Harris School of Business
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