Summary
Overview
Work History
Education
Skills
Details
Languages
Timeline
Generic

Naeimeh Sokouti

Irvine,United States

Summary

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Salesperson

Bloomingdale's
11.2023 - 02.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Fulfillments

Nordstrom
07.2022 - 08.2023
  • Greeted customers in a friendly and professional manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Assisted customers with locating items and providing product information
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.

Salesperson

White house Black market
05.2021 - 05.2022
  • Collaborated with marketing and product teams to ensure customers received the best possible experience
  • Developed a comprehensive understanding of the company's products and services and provided expert advice to customers
  • Participated in trade shows and industry events to increase brand awareness
  • Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
  • Processed customer orders quickly and accurately to ensure a smooth checkout experience.

Clothing business

Naomi Clothing
02.2018 - 03.2021
  • Developed a business plan and raised initial capital from investors to launch the business
  • Developed and implemented a business continuity plan that ensured business operations continued seamlessly in the event of a crisis
  • Developed and maintained customer relationships, resulting in a 60% increase in repeat business
  • Wrote and presented compelling proposals that resulted in new business opportunities.

Education

High school diploma -

Sadr
01.1996

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Networking
  • Sales process
  • Sales strategy development

Details

Irvine, United States, 9498221992, naeimeh_skt@yahoo.com

Languages

Persian
Native or Bilingual

Timeline

Salesperson

Bloomingdale's
11.2023 - 02.2024

Fulfillments

Nordstrom
07.2022 - 08.2023

Salesperson

White house Black market
05.2021 - 05.2022

Clothing business

Naomi Clothing
02.2018 - 03.2021

High school diploma -

Sadr

Similar Profiles

CREATE PROFILE
Naeimeh Sokouti