Summary
Overview
Work History
Skills
Languages
Timeline
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Naeimeh Sokouti

Irvine,CA

Summary

Dynamic sales professional with a proven track record in customer engagement and relationship building, demonstrated across roles at Macy's and a self-owned clothing business. Excelled in creating loyal customer bases through effective networking and sales presentations. Skilled in both customer care and financial management, achieving significant sales growth and customer satisfaction. Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.

Overview

8
8
years of professional experience

Work History

Seasonal Salesperson

Macy's
10.2023 - 02.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.

Fulfillments

Nordstrom
05.2022 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Salesperson

Chico's FAS
05.2021 - 05.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.

Self Owned Clothing Business

Myself
02.2016 - 03.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Sales process
  • Networking
  • Sales Presentations
  • Objection handling
  • Product description
  • Complaint Handling
  • Social selling

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Seasonal Salesperson

Macy's
10.2023 - 02.2024

Fulfillments

Nordstrom
05.2022 - 04.2023

Salesperson

Chico's FAS
05.2021 - 05.2022

Self Owned Clothing Business

Myself
02.2016 - 03.2021
Naeimeh Sokouti