NAEJAH COX
Orlando,FL
Overview
7
7
years of professional experience
Work History
Project Coordinator
Sign-Age of Tampa Bay
Clearwater, FL
12.2023 - Current
- Managed over 50+ projects monthly, overseeing permitting, vendor coordination, and inventory control to meet deadlines and budget
- Facilitated seamless communication across multiple project teams via email, phone, and other channels
- Implemented proactive scheduling system in Outlook between clients and installers, decreasing project delays by 30%
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
Lead Scheduling Coordinator
Florida Department of Health
Orlando, FL
07.2020 - 12.2023
- Increased scheduling efficiency by 35%, reducing wait times for public health appointments.
- Managed over 80 inbound and outbound calls each day, ensuring clarity and empathy in communication.
- Directed workflow overhaul, resulting in a 50% reduction of data entry mistakes.
- Guided new team members, increasing productivity by 20%.
Dispatch Coordinator
Westgate Lakes Resort & Spa
Orlando, FL
08.2018 - 07.2020
- Coordinated daily dispatch of more than 100 work orders to enhance service efficiency.
- Managed communication efficiently between guests and team members.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
Education
Bachelor's Degree -
University of Maine At Presque Isle
High School Diploma -
Apopka High School
Skills
- Project Scheduling & Workflow Optimization
- Vendor & Supplier Coordination
- Budget Tracking & Expense Reporting
- Permit Processing & Regulatory Compliance
- Quality Assurance & Process Improvement
- Client & Stakeholder Communication
- Microsoft Office (Excel, Outlook, Teams)
- Project Management Software (Procore, Asana, Smartsheet, Mondaycom)
Accomplishments
- Managed a $500K+ project for a NFL stadium installation, delivered two weeks ahead of schedule
- Led over 100+ signage projects for commerical fleets, ensuring high quality branding and installation standards
- Oversaw the installation of 200+ interior and exterior signage for major hospital systems
- Improved installation efficiency by 25%, expediting project completion and reducing labor costs
Timeline
Project Coordinator
Sign-Age of Tampa Bay
12.2023 - Current
Lead Scheduling Coordinator
Florida Department of Health
07.2020 - 12.2023
Dispatch Coordinator
Westgate Lakes Resort & Spa
08.2018 - 07.2020
Bachelor's Degree -
University of Maine At Presque Isle
High School Diploma -
Apopka High School