Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager

NAEJAH COX

Orlando,FL

Overview

7
7
years of professional experience

Work History

Project Coordinator

Sign-Age of Tampa Bay
Clearwater, FL
12.2023 - Current
  • Managed over 50+ projects monthly, overseeing permitting, vendor coordination, and inventory control to meet deadlines and budget
  • Facilitated seamless communication across multiple project teams via email, phone, and other channels
  • Implemented proactive scheduling system in Outlook between clients and installers, decreasing project delays by 30%
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.

Lead Scheduling Coordinator

Florida Department of Health
Orlando, FL
07.2020 - 12.2023
  • Increased scheduling efficiency by 35%, reducing wait times for public health appointments.
  • Managed over 80 inbound and outbound calls each day, ensuring clarity and empathy in communication.
  • Directed workflow overhaul, resulting in a 50% reduction of data entry mistakes.
  • Guided new team members, increasing productivity by 20%.

Dispatch Coordinator

Westgate Lakes Resort & Spa
Orlando, FL
08.2018 - 07.2020
  • Coordinated daily dispatch of more than 100 work orders to enhance service efficiency.
  • Managed communication efficiently between guests and team members.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.

Education

Bachelor's Degree -

University of Maine At Presque Isle

High School Diploma -

Apopka High School

Skills

  • Project Scheduling & Workflow Optimization
  • Vendor & Supplier Coordination
  • Budget Tracking & Expense Reporting
  • Permit Processing & Regulatory Compliance
  • Quality Assurance & Process Improvement
  • Client & Stakeholder Communication
  • Microsoft Office (Excel, Outlook, Teams)
  • Project Management Software (Procore, Asana, Smartsheet, Mondaycom)

Accomplishments

  • Managed a $500K+ project for a NFL stadium installation, delivered two weeks ahead of schedule
  • Led over 100+ signage projects for commerical fleets, ensuring high quality branding and installation standards
  • Oversaw the installation of 200+ interior and exterior signage for major hospital systems
  • Improved installation efficiency by 25%, expediting project completion and reducing labor costs

Timeline

Project Coordinator

Sign-Age of Tampa Bay
12.2023 - Current

Lead Scheduling Coordinator

Florida Department of Health
07.2020 - 12.2023

Dispatch Coordinator

Westgate Lakes Resort & Spa
08.2018 - 07.2020

Bachelor's Degree -

University of Maine At Presque Isle

High School Diploma -

Apopka High School

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NAEJAH COX