Naekwon Dix
Columbia,SC
Summary
Proven professional with extensive experience in logistics and customer service, notably as a Forklift Driver at Carolina Poly. Excelled in streamlining operations and enhancing customer satisfaction. Skilled in warehouse safety and effective communication, demonstrating a commitment to operational excellence and team collaboration. Achieved significant improvements in efficiency and customer service metrics.
Overview
6
6
years of professional experience
Work History
Machine Operator
Winland Foods
02.2024 - 11.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Forklift Driver
Carolina Poly
01.2023 - 02.2024
- Safely transported valuable goods while adhering to safety protocols and procedures
- Performed daily safety checks to ensure forklift equipment was in proper working order
- Handled multiple tasks simultaneously to maximize work efficiency.
Electronics Sales Associate
Walmart
02.2022 - 12.2022
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence
- Applied knowledge of electronics products to educate prospects and customers.
Customer Service Associate
Home Depot
06.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Ecommerce Personal Shopper
Walmart
02.2019 - 05.2021
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
Education
GED -
South Carolina Youth Challenge Academy
Columbia, SC12-2018
Skills
- Fork Lift certification
- 3D Printing
- Warehouse safety
- Microsoft office
- Warehouse machinery
- Computer skills
Timeline
Machine Operator
Winland Foods
02.2024 - 11.2024
Forklift Driver
Carolina Poly
01.2023 - 02.2024
Electronics Sales Associate
Walmart
02.2022 - 12.2022
Customer Service Associate
Home Depot
06.2021 - 01.2022
Ecommerce Personal Shopper
Walmart
02.2019 - 05.2021
GED -
South Carolina Youth Challenge Academy
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