Naema Ali

Engaged students by encouraging participation in class and sharing thoughts on subjects under discussion.

• Maintained student attendance records, grades and other required records to meet departmental standards and monitor student progress.

• Conducted educational and engaging lectures centered on such topics as ethics, critical thinking and contemporary moral issues. • Kept abreast of developments in field by reading current literature, talking with colleagues and participating in professional conferences.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Scheduled office meetings and client appointments for staff teams.
• Created and maintained databases to track and record customer data.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Volunteered to help with special projects of varying degrees of complexity.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns. • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Maximized customer interactions by promptly identifying needs and wants.

Increased customer satisfaction significantly within department.