Naesha Joseph
Pompano Beach,FL
Summary
Dynamic professional with closing expertise from Target, recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Proven ability to manage transactions accurately while training new team members. Committed to compliance and reliability, consistently delivering results in fast-paced environments. Strong communicator with a focus on improving service efficiency.
Overview
4
4
years of professional experience
Work History
Closing Expert
Target
Fort Lauderdale, FL
10.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted in managing inventory levels and product displays.
- Collaborated with team members to enhance customer service experiences.
- Analyzed feedback to identify opportunities for service enhancements.
- Resolved customer inquiries and issues promptly to maintain satisfaction.
- Supported training initiatives for new team members on checkout processes.
Crew Member
McDonald's
Pompano Beach, FL
07.2022 - 08.2024
- Provided exceptional customer service in a fast-paced environment.
- Assisted with order preparation, ensuring accuracy and efficiency during peak hours.
- Collaborated with team members to streamline workflow and improve service speed.
- Supported training of new crew members on operational procedures and safety protocols.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Basic Life Support -
American Red Cross
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.2024
Skills
- Deadline oriented
- Document review
- Compliance awareness
- Closing expertise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Active listening
Languages
creole
Professional Working
Timeline
Closing Expert
Target
10.2024 - Current
Crew Member
McDonald's
07.2022 - 08.2024
Basic Life Support -
American Red Cross
High School Diploma -
Deerfield Beach High School