Naetrice Hampton
Fort Lauderdale,FL
Summary
P I am an individual who have strong interpersonal and organizational skills, the ability to multitask, work independently, and is proactive with a go-getter attitude. A challenging and rewarding position that provides career growth potential, with an initial advancement interests directed toward qualifying and competing to develop my skills in the role with growth throughout my career. Performance-driven, knowledgeable Sales Associate with the proven ability to achieve and exceed my goals in high-pressure sales environment. I am very passionate about my job. Relate well to people of all ages and diverse background, and works effectively on a team. I am capable of understanding, communicating, and following instructions with very minimal supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Tacocraft Taqueria & Tequila Bar
Plantation, FL
04.2024 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
Customer Service Representative 440
Assurean
Miramar, FL
05.2022 - Current
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Keep accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Created a new customer database by entering customer information into a database
Assistant Manager and Manager
RA SUSHI BAR RESTAURANT
Pembroke Pines, Florida
06.2021 - 05.2022
- Demonstrate leadership of the team so that we can all acheive and meet goals
- Help maintain company mission and values
- Open and close restaurant in a timely manner
- Print out rosters, maintain safe work environment, delgate task
- I am also capable of to train and develop oncoming employees
- Monitor the business's finacnes by budgeting and tracking spending.
Bartender and Server
RA Sushi Bar and Restaurant
Pembroke Pines, FL
08.2017 - 06.2021
- Cash handling with accuracy in checking, and adding
- Consistently renders exceptional customer service
- Ensuring every quest received everything they ordered in a timely fashion exceeding established performance objectives
- Providing exceptional customer service.
- Ability to establish credibility quickly with customers; demonstrate confidence in dealing with my peers.
Customer Service Representative
iQor
Miramar, FL
12.2015 - 12.2017
- Handled customer inquiries, answered questions, and resolved problems in a timely manner, go over billing questions, process payments
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Hostess and Bartender
Red Lobster
Pembroke Pines, Florida
05.2014 - 06.2017
- Greeting all guests are seated and greeted in a timely manner
- Uphold a high-quality store experience for the external and internal customers and building the brand loyalty through effective selling strategies Perform daily merchandising task such as placement, marketing and promotional activity
- Ability to work effectively as a team member and with customers
- Has the ability to learn and adapt to new information and technology
- Follow established processes and guidelines in daily activities to do what is right for customers, adhering to all applicable policy and procedure
- Asking customers about their expectations that will meet their needs and displays passion, commitment and drive to deliver an experience that improves our customers' Strong focus on technology to fill the needs of the customer
- Assist with daily merchandising and visual tasks to meet company expectations
Team Counselor
Bunche Park
Opa-locka, Florida
07.2012 - 07.2013
- Supervised young kids while I also assit them with their homework, summer packets and field trips with the camp.
Education
High School Dipolma -
Barbara Goleman Senior High
Miami Lakes, FL06.2014
Skills
- Organizational Leadership
- Microsoft Office
- Front Desk
- Suggestive Selling
- Data Collection
- Information Security
- Scheduling
- Product Knowledge
- Complaint resolution
- High-energy attitude
- Sales closing
- Order Processing
- Basic accounting
- Beverage supply orders
- Outstanding customer service
Certification
CSR 4-40 License
Timeline
Bartender
Tacocraft Taqueria & Tequila Bar
04.2024 - Current
Customer Service Representative 440
Assurean
05.2022 - Current
Assistant Manager and Manager
RA SUSHI BAR RESTAURANT
06.2021 - 05.2022
Bartender and Server
RA Sushi Bar and Restaurant
08.2017 - 06.2021
Customer Service Representative
iQor
12.2015 - 12.2017
Hostess and Bartender
Red Lobster
05.2014 - 06.2017
Team Counselor
Bunche Park
07.2012 - 07.2013
CSR 4-40 License
High School Dipolma -
Barbara Goleman Senior High
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