Overview
Work History
Education
Skills
Work Preference
Certification
Timeline
CustomerServiceRepresentative

Nafeesa Naaz

Business Analyst
Plano,TX

Overview

7
7
years of professional experience

Work History

Business Analyst

Cliq Solutions
Herndon, VA
11.2023 - Current
  • Led Agile transformation as a Scrum Master for two cross-functional teams, improving sprint planning and execution, which resulted in timely product launches and a 20% increase in client satisfaction.
  • Designed and managed project workflows in Smartsheet and Azure DevOps, improving cross- department collaboration by 30% and ensuring seamless project tracking.
  • Conducted gap analysis to identify business process inefficiencies, leading to actionable solutions that increased productivity by 25%.
  • Engineered various data storage solutions using AWS S3 and Redshift, reducing query processing time by 40% and enabling seamless access to over 500,000 records for analysis.
  • Created and documented user stories and acceptance criteria in JIRA, ensuring alignment with business requirements and improving feature delivery precision.
  • Coordinated communication among 30+ stakeholders, achieving a 35% reduction in miscommunication issues and contributing to $150,000 in annual revenue growth through successful project execution.
  • Conducted user-facing workshops and testing sessions, gathering feedback to enhance feature usability and customer satisfaction.
  • Utilized Visio to develop comprehensive process flow diagrams for business operations, improving stakeholder understanding by 40%.

Jr Scrum Master

CynoSoft Solutions
12.2019 - 01.2023
  • Successfully conducted daily stand-ups, sprint planning, reviews, and retrospectives for a team of 10, enhancing team productivity by 35%.
  • Analyzed and implemented data governance requirements for various industries (finance, healthcare, retail), achieving 100% compliance with regulatory standards.
  • Ensured compliance with data governance requirements across industries, achieving 100% adherence to regulatory standards.
  • Configured Salesforce for administrative tasks, increasing system efficiency by 50%.
  • Designed and tracked key performance indicators (KPIs) in Azure DevOps, enhancing project success metrics by 20%.
  • Engaged in all phases of the SDLC, including requirements gathering, development, testing, and deployment, reducing project delivery time by 30%.

Intern Scrum Assistant

Accenture Consulting
06.2018 - 08.2019
  • Contributed to the development of a Predictive Analytics model using R and Python, enhancing forecasting accuracy by 35%.
  • Worked as the primary liaison between stakeholders, development teams, implementation teams, release management, and managers, providing comprehensive guidance on timing, risks, dependencies, and impacted resources using MS Project and JIRA, which improved project timeline adherence by 20%.
  • Worked closely with stakeholders, strategists, and teams to align on strategic proposals, evaluate solutions, build statements of work, and assist in negotiating contracts using MS Word and Excel, contributing to a 15% increase in successful contract negotiations.
  • Established and maintained strong relationships with clients, teammates, and stakeholders on every project using Salesforce (CRM), leading to a 30% improvement in client satisfaction scores.

Education

Master of Science - Business Analytics

Trine University
Angola, IN
12.2022 - 05.2024

Bachelor of Science - Business Administration

Osmania University
Hyderabad, India
October 2022

High School Diploma -

Al Alia International School
Riyadh, Saudi Arabia
April 2018

Skills

Data analysis

Requirements gathering

Team collaboration

Microsoft Office Suite

Project management

Microsoft Excel mastery

User acceptance testing

Business process improvement

Workflow Analysis

KPI tracking

Gap analysis

Business process mapping

Database management

SQL proficiency

Risk assessment

Stakeholder management

Systems analysis

Business planning

Data mapping

Test case scenarios

Forecasting and planning

Operations management

CRM systems

Operations analysis

Process optimization

Data mining

SAP

HTML and CSS

Predictive modeling

Agile methodologies

Change management

Data visualization

Project presentation

BI tools expertise

SQL and databases

Requirements analysis

Tableau

SWOT analysis

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursWork from home optionPersonal development programsHealthcare benefitsPaid time off

Certification

  • Certification in Project Management Prof (PMP) (UCertify)
  • Certification in Data Mining and Data Visualization (UCertify)
  • Professional Scrum Master I (Scrum.org)

Timeline

Business Analyst

Cliq Solutions
11.2023 - Current

Master of Science - Business Analytics

Trine University
12.2022 - 05.2024

Jr Scrum Master

CynoSoft Solutions
12.2019 - 01.2023

Intern Scrum Assistant

Accenture Consulting
06.2018 - 08.2019

Bachelor of Science - Business Administration

Osmania University

High School Diploma -

Al Alia International School
Nafeesa NaazBusiness Analyst